The Business Development Analyst assists in identifying and cultivating new business opportunities, building strong client and partner relationships, increasing client retention and driving revenue growth.
This role is responsible for participating in the execution of strategic initiatives, developing proposals, and collaborating cross-functionally to achieve business development objectives.
RESPONSIBILITIES INCLUDE:
PROPOSALS
Partners with cross-functional teams to develop compelling RFP responses, proposals, presentations and demos that align with client objectives and support business retention and acquisition goals. Coordinates with internal contributors and subject matter experts to ensure proposal content is complete, accurate and maximizes business opportunities. Coordinates internal timelines and deliverables for RFP/proposal processes, tracking progress against deadlines and escalating issues to the Director as needed. Supports post-RFP analysis by compiling data on wins/losses to help refine responses for improved close ratios and future success. Contributes to the creation and maintenance of sales enablement tools such as case studies or client success stories to equip the broader team. BUSINESS DEVELOPMENT
Assists with the analysis of industry trends, competitor activity, and customer needs to inform business development strategy and identify growth opportunities. Conducts research into external environment factors including market, industry, competitors and customers to identify new opportunities and customer needs. Performs competitor analysis toward obtaining increased market share. Collaborates with Marketing, Sales, Product Assurance and Development and other internal stakeholders to support business development plans. Utilizes CRM systems, ensuring accurate tracking and reporting of performance metrics. Provides actionable market intelligence updates to the Director, including summaries of industry events, competitor moves, or emerging client needs. Stays current on Travel Incorporated products/services, corporate travel regulations, and best practices to provide informed, credible support during client interactions. CLIENT RETENTION
Conducts analysis of existing client accounts to surface potential growth opportunities; documents findings and presents actionable insights to the Director of Business Development to inform revenue-expansion initiatives. Assists with maintenance of at-risk focus clients, and participates in issue resolution and retention activities. Monitors key client health indicators and flags at-risk opportunities for potential intervention. PARTNER RELATIONSHIP MANAGEMENT
Supports partnership management as needed (e.g., preparing briefing materials or coordinating internal updates for the Cox
