Care Coordinator III RN

Work Shift

Scheduled Weekly Hours

Summary

Job Description

Job Duties

• Complex care review of patient status
• Develops an understanding of referral sources for assigned caseload
• Collaborates with other programs and departments
• Assists in the teaching needs for patient and families as needed
• Ability to work with a variety of personalities, character or ability
• Serves as a liaison between physicians and departments to ensure timely and quality care delivery
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
• Facilitate patient-centered clinical access and care coordination throughout the healthcare continuum
• Develop a plan of care that reflects identified problems and incorporates age related issues while supporting the patient's personal health goals
• Monitor patients' health status for ongoing clinical and transitional care needs
• Case manage individuals with complex medical and psychological conditions
• Collaborate with health care professionals (managers, administrators, schedulers, providers and other care coordinators/navigators) to facilitate a smooth transition of care
• Coordinates timely medical and ancillary care services based upon evidence-based clinical practice guidelines
• Provide clinical information to relevant clinical team members regarding patient needs and/or newly identified issues
• Facilitate gathering of external medical records and radiology films for placement in EMR
• Serves as clinical resource to social services and other care coordinators between transitions of care settings
• Demonstrates knowledge of hospital and community resources for age- and diagnosis-related issues
• Uses evidence-based clinical body of knowledge and an understanding of human behavior to support patient-centered issues

Knowledge, Skills and Abilities

• Sound background in complex nursing principles and procedures and demonstrated ability to provide safe and effective nursing care.
• Ability to communicate well orally and in writing; via phone, email and face to face; establish rapport with clients/patients.
• Self starter; able to initiate and direct own activities in an organized manner, and make decisions within the framework of the responsibility and authority of the job.

Professional Experience

• Minimum of three years of nursing experience, case management experience preferred.

Education

• Bachelor of Science in Nursing required.

Licensure, Certification, Registration

• Certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
• Current RN licensure in the state of Iowa required.
• Iowa Dependent Adult Abuse Mandatory Reporter training required.  Employee must submit certification of completed training to Human Resources prior to start or