SR IT Network Solutions Manager

The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.

Key Responsibilities:

Network Design & Management

• Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
• Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
• Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
• Plan and execute network upgrades, migrations, and optimization projects.
• Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
• Ensure adherence to network performance, reliability, and security standards.

Operations & Troubleshooting

• Monitor network performance and proactively resolve incidents, outages, and capacity issues.
• Define and enforce network policies, configurations, and documentation standards.
• Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.

Vendor & Telecom Management

• Manage relationships with network vendors, ISPs, and telecom carriers.
• Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
• Oversee telecom billing, invoice validation, and cost allocation.

People & Project Management

• Lead, mentor, and develop a team of network engineers and support staff.
• Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
• Provide strategic input on network architecture, capacity planning, and technology roadmap.

Compliance & Reporting

• Ensure compliance with corporate and regulatory security standards and business requirements.
• Maintain comprehensive documentation, reports, and performance dashboards.
• Support internal and external audits related to network operations.

Required Skills & Qualifications
:

• Bachelor's degree in computer science, Information Technology, or related field
• 7–10 years of hands-on experience managing enterprise networks.
• Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
• Experience in vendor and contract management, including telecom billing oversight.
• Excellent leadership, communication, and stakeholder management skills.
• Relevant certifications such as Fortinet NSE 4–7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.

Proven expertise in:

• Fortinet SD-WAN design and deployment.
• Aruba LAN, WiFi design and deployment.
• Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
• Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).

Key Performance Indicators (KPIs):

• Network uptime and availability
• Incident resolution time and SLA adherence
• Network cost optimization through vendor and telecom management
• Successful completion of infrastructure projects within time and budget
• Team performance, engagement, and skill development