Salesforce Senior Developer

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Senior Developer - Hybrid - Home/Client site to join our team in Parsipanny, New Jersey (US-NJ), United States (US).

Day to Day job Duties:

• Lead end-to-end technical delivery of Salesforce Service Cloud projects - from requirement analysis to deployment and post-go-live support
• Architect scalable and high-performing Service Cloud solutions, leveraging core features such as Omni-Channel, Case Management, Knowledge, CTI, and Live Chat
• Provide technical leadership and mentorship to Salesforce developers and administrators
• Design and review Apex classes, LWC components, triggers, and integration frameworks to ensure adherence to Salesforce best practices and governance standards
• Define and enforce coding standards, design patterns, and DevOps practices (e.g., Git, Copado, Jenkins pipelines)
• Collaborate closely with functional consultants, business analysts, and architects to translate business needs into technical solutions
• Drive integration architecture between Salesforce and external systems using REST/SOAP APIs and middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.)
• Ensure security compliance, data integrity, and performance optimization of Salesforce applications
• Participate in pre-sales discussions, solution estimation, and technical proposal development as needed

Basic Qualifications:

• 8+ years of experience of Expert-level knowledge of Apex, LWC, SOQL, SOSL, REST/SOAP APIs
• 8+ years of experience Hands-on experience with Omni-Channel, Email-to-Case, Web-to-Case, Knowledge, and CTI integrations
• 8+ years of experience Strong understanding of Salesforce data model, security, sharing, and governor limits
• Experience leading onshore/offshore teams and managing multiple workstreams in parallel
• Familiarity with Agile/Scrum delivery frameworks
• Excellent communication, stakeholder management, and solution presentation skills

Preferred Qualifications

• Experience with Einstein Bots, FSL (Field Service Lightning), or Salesforce Industries (Vlocity)
• Knowledge of CI/CD automation, DevOps, and Test-Driven Development (TDD) on Salesforce
• Experience in enterprise integrations involving large datasets and complex business logic
• Proven track record in mentoring teams, conducting code reviews, and ensuring technical excellence

Salesforce Certifications

• Platform Developer I & II

Preferred:

• Service Cloud Consultant, Application Architect, or System Architect

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for