Care Coordinator I

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

Why should you consider a career with Colorado Access?

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

1. Find work/life balance: We offer PTO, floating holidays, nine company paid holidays, a hybrid work environment, an Employee Assistance Program and a 401K.

2. Be a part of something bigger and make an impact: We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.

3. Sharpen your skills, learn, and grow: We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

What you will do:
We are looking for a CARE COORDINATOR I who can help shape our vision and support our mission. Here is what the position will look like.

• Completes mandatory and needs based health assessments to identify member strengths, needs, concerns and preferences through interviewing, and utilization of standardized tools.
• Provides care coordination services and interventions by referring, educating, and coordinating with the member and their care team- members of the care team include but are not limited to healthcare providers, advocates, case management agencies, community-based organizations, state agencies, D-SNPs and other health plans.
• Educates members regarding various state plan benefits, programs, options and services.
• Monitors the ongoing provision of and need for care by assessing the delivery and quality of services and interventions provided by external providers.
• Establishes professional and effective collaboration, communication, and coordination among all responsible parties of an individual member's interdisciplinary care team.
• As needed, attends member focused meetings (internal/external) such as interdisciplinary team (IDT), creative solutions (CS), or complex service solutions (CSS)
• Maintains knowledge of regulations, policies, and procedures regarding current public assistance programs.
• Assists members and providers in understanding the complaint, grievance and appeal process.
• as assigned by the department management team.
• Participates in training and staff development opportunities. Actively participates in team meetings and communicates progress and barriers with Coordinator Supervisor and/or Department Manager.
• Employees must regularly access, and review communication sent to their company-provided email and chat