Assistant General Manager

POSITION SUMMARY:
The Assistant General Manager (AGM) assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, inventory control, customer service, leadership development, associate morale and other duties as assigned.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Opens and closes the store. Assumes responsibility for the entire store when the General Manager is out of the building.
• Directly supervises the Receiving, Customer Service, Maintenance and Sales Departments through the Group Sales Managers.
• Ensures the Departments are staffed with "service" oriented associates; participates in interviewing and selection. Coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels.
• Communicates and implements all advertising and marketing initiatives of the Company to include tabs, flyers, signing, pricing, features, imagery, visual presentation, etc.
• Maintains all planograms set by Merchandising.
• Meets or exceeds all financial plans as set by the Company.
• Controls Company assets and financial efficiency by auditing reports, general ledger, electronic journals, physical inventory and procedures to ensure system integrity; monitors and controls cash management; controls stores operating & loss