Server Assistant

Come and join our team at Char & Barrel, within Hotel Rose in Rockford, MI

At Char & Barrel, we focus on elevated dining, with familiar favorites, from locally sourced ingredients. As a server assistant, you'll play a crucial role in supporting our servers and bartenders to ensure seamless operations and deliver exceptional dining experiences to our discerning guests. If you're detail-oriented, enthusiastic about hospitality, and passionate about locally sourced cuisine and craft cocktails, we invite you to be part of our dynamic team.

KEY RESPONSIBILITIES

Table Setup and Maintenance:

• Assist in setting up and preparing tables for service, including arranging table settings, utensils, and glassware.
• Ensure tables are immaculately presented throughout service, promptly clearing and resetting them for incoming guests.

Assisting Servers:

• Collaborate closely with servers to deliver food and beverages to tables in a timely and efficient manner, ensuring accuracy in orders and presentation.
• Provide support to servers as needed, including refilling water glasses, clearing empty plates, and addressing guest requests promptly and courteously.

Bussing and Cleaning:

• Clear tables of dirty dishes, glassware, and utensils promptly and discreetly, maintaining a clean and uncluttered dining environment.
• Monitor and maintain cleanliness of dining areas, including wiping down tables, chairs, and surfaces, and ensuring floors are clean and free of debris.

Food Expediting:

• Assist kitchen staff in expediting food orders, ensuring dishes are plated and garnished correctly before being delivered to guests.
• Communicate effectively with servers and kitchen staff to ensure smooth coordination and timely delivery of food to tables.

Guest Interaction:

• Interact with guests in a friendly and professional manner, assisting with inquiries, providing directions, and ensuring their needs are met to enhance their dining experience.

Supporting Bartenders:

• Assist bartenders in maintaining cleanliness and organization of the bar area, including clearing empty glasses and bottles and restocking bar supplies as needed.

QUALIFICATIONS

• Previous experience in a similar support role in a high-end restaurant or cocktail bar is preferred but not required.
• Strong attention to detail and a proactive approach to maintaining cleanliness and organization in dining areas.
• Ability to work efficiently and effectively in a fast-paced environment, while remaining calm under pressure.
• Excellent communication and interpersonal skills, with a friendly and positive demeanor.
• Dedication to providing outstanding hospitality and a willingness to go above and beyond to ensure guest satisfaction.
• Flexibility to work evenings, weekends, and holidays as required.

PHYSICAL REQUIREMENTS

• Ability to stand, walk, and move around the restaurant environment for extended periods.
• Capability to lift and carry up to 50 pounds occasionally.
• Capacity to work in a fast-paced, high-pressure environment.
• Flexibility to bend, stoop, and reach overhead.
• Adequate vision, hearing, and manual dexterity to operate restaurant equipment and communicate with staff and customers.

Job Type: Part-time

Pay: From $6.25 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person