Supervisor, Shipping

Location: Onsite (Frederick, MD)
Salary Range: DOE
Status: Full-Time, Exempt
Schedule: Day Shift 
Reports To: Operations Manager

Join SBS — Where Leadership Meets Purpose

Are you a natural organizer with a hands-on mindset, excellent communication skills, and the drive to lead by example? Ready to take ownership of shipping and receiving operations in a growing biopharma company—and gain valuable exposure to HR leadership principles along the way?

Welcome to SriSai Biopharmaceutical Solutions (SBS).

As our new Shipping Supervisor, you'll manage daily outbound shipments, support inventory and logistics operations, and lead by doing. You'll also collaborate closely with management and HR, giving you a deeper understanding of people leadership, training, and communication—skills that will serve you well wherever your career takes you.

Why This Role Matters

The Supervisor, Shipping & Receiving ensures that materials, supplies, and pharmaceutical products flow seamlessly into and out of our facility. This role safeguards compliance with GMP, SOPs, and regulatory standards, while also leading a team to meet service-level expectations with precision. By uniting shipping and receiving under one accountable leader, SBS strengthens quality, efficiency, and customer trust.

Key Responsibilities

Shipping Operations

• Supervise daily outbound shipments, including proper packaging, labeling, documentation, and verification.
• Ensure compliance with SOPs, GDP (Good Distribution Practices), and client specifications.
• Prepare temperature-controlled containers (gel packs, dry ice, LN2) with 100% chain-of-custody accuracy.
• Schedule and track domestic and international shipments with carriers (FedEx, UPS, World Courier).
• Maintain accurate shipping logs and ensure readiness for internal/external audits.

Receiving Operations

• Supervise all inbound deliveries, verifying packing slips, purchase orders, and material condition.
• Ensure materials are inspected, documented, and transferred into inventory systems within 24 hours of receipt.
• Manage receiving documentation to support audit readiness and regulatory compliance.
• Coordinate with QA, Inventory, and Facilities to resolve discrepancies in real time.

Leadership & Compliance

• Supervise 3–5 warehouse/shipping staff; monitor task completion, SOP adherence, and performance.
• Provide training and ongoing mentorship on GMP-compliant shipping and receiving practices.
• Enforce safety protocols and support 100% completion of required EHS/GMP training.
• Collaborate cross-functionally with QA, Facilities, and Inventory teams.

Process Improvement & Metrics

• Monitor KPIs:
  • On-time shipment performance ≥ 98%.
  • Inbound material reconciliation within 24 hours ≥ 95%.
  • Zero critical audit findings related to shipping/receiving.
• Propose process improvements to enhance speed, accuracy, and compliance.
• Maintain adequate shipping and receiving supplies, preventing stockouts.

What Success Looks Like

• All outbound shipments delivered on time with >98% accuracy.
• All inbound deliveries reconciled within 24 hours of arrival.
• Department achieves zero major audit findings related to documentation or process.
• Staff engagement and retention maintained at >90%.
• Recognized internally as a reliable and proactive partner for operations and compliance.

Qualifications

Required:

• High school diploma or equivalent; Associate's degree preferred.
• 3+ years of experience in shipping, receiving, or warehouse operations.
• 1–2 years of supervisory or lead experience in a regulated or logistics environment.
• Strong knowledge of GMP/GDP and compliance documentation.
• Ability to manage teams, resolve conflicts, and prioritize multiple workflows.
• Proficiency with shipping systems and inventory/ERP software.

Preferred:

• Experience in biopharmaceutical, biotech, or regulated logistics.
• Familiarity with temperature-controlled packaging and cold chain logistics.
• Certifications: OSHA 10/30, GDP, or related logistics training.
• Bilingual (English/Spanish) preferred.

Our RICE Values

At SBS, our work is guided by our values:

• Respect – We treat every person with dignity and fairness.
• Integrity – We act honestly, ethically, and transparently in all we do.
• Customer-Centered – We prioritize those we serve and strive to exceed expectations.
• Excellence – We pursue the highest standards in quality, service, and performance.

Equal Opportunity Employer

SriSai Biopharmaceutical Solutions (SBS) is an Equal Opportunity Employer. We value diversity and are committed to building an inclusive workplace where all employees can grow and succeed.