Technical Writer

Job Description

The Mechanical Service Information Author is responsible for developing, editing, and managing high-quality technical service procedures and related content across multiple vehicle systems. This role requires strong technical writing skills, proficiency with CAD visualization tools, and the ability to collaborate effectively in a production-driven environment.

Key Responsibilities

• Develop and write mechanical service procedures and technical content for the following commodities: Chassis, HVAC, Powertrain, Body, Interior, and Exterior.
• Edit and update existing service information as needed to improve clarity, accuracy, and consistency.
• Use Teamcenter and Vis Mockup to generate graphics from math data.
• Utilize Arbortext to develop procedure text, including the creation and use of standardized text strings where applicable.
• Organize and manage publication content by section, subsection, and information type.
• Communicate effectively with internal stakeholders and external customer organizations to gather information and ensure technical accuracy.

Required SkillsQualifications

• Proficiency in MS Excel, MS Word, and Arbortext.
• Experience with CAD visualization tools; Teamcenter and Vis Mockup experience strongly preferred.
• Strong technical writing ability and attention to detail.
• Excellent communication skills with the ability to explain complex concepts clearly.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Ability to work independently as well as collaboratively within a team.
• Capable of performing in a production-based environment and meeting strict delivery timelines.

Preferred Qualifications

• Background in technical writing.
• Illustration or graphics development skills.
• Dealership or technician experience.
• Bachelor's degree in a technical field such as Computer Science, English, Journalism, Communications, or related disciplines.

Work Site Description:

On-site position (details provided by employer).

Preferred Work Schedule:

1st Shift, Monday-Friday, 8:00 AM - 5:00 PM (flexible).

Core hours: 9:00 AM - 3:00 PM.