Production Supervisor

The Third Shift Supervisor plays a key leadership role in ensuring safe, efficient, and high-quality production operations during the overnight shift. This position is responsible for driving performance, enforcing safety and quality standards, and fostering teamwork across departments. The ideal candidate is a hands-on leader who motivates their team, resolves challenges in real time, and promotes continuous improvement aligned with Ritz's core values and production goals.

Primary Responsibilities

• Champion the Ritz safety culture by enforcing and improving established safety policies.
• Promote the Ritz Quality Policy by fostering a team environment between you and your direct reports.
• Support overall teamwork by collaborating with the Human Resource, Engineering, Sales, and Maintenance departments to optimize efficiency.
• Ensure that all employees are following established company policies and procedures at all times.
• Review call offs, the production schedule and align resources accordingly. Ensure all employees are present.
• Review "Daily Time Clock Report", document conversations with any employees regarding nonconformance to attendance policy including abuse of break and lunch periods.
• Process Time-Off Request Forms and document the request in the appropriate log. Coordinate resources to cover for future absenteeism.
• Establish and maintain a working 6S plan for your department.
• Attend all requested conferences and or meetings punctually.
• Audit training records of your direct reports and ensure that your team is 100% certified on all required job training for their primary job assignment.
• Monitor Employee Efficiency Tracker/TPM Programs - Have process improvement dialogue with direct reports at a minimum of every two hours.
• Maintain and review daily employee production results for individuals on the "Weekly Operator Report Card". Analyze trends and create corrective actions to optimize efficiency.
• Complete annual reviews for all direct reports accurately and on time.
• Inspect all QA Hold areas ensuring that fab tickets and paperwork are sufficiently completed for the non-conforming materials that have been placed there on your shift.
• Participate in daily non-conforming material reviews and communicate feedback and or actions to your team. Address performance-based opportunities with the team.
• Review process/quality logs at employee workstations to ensure that they are being completed.
• Ensure that all in process validations and quality gates are being adhered to and that all documentation, i.e., logbooks, calibrations, etc. are being maintained.
• Conduct and complete all assigned internal audits, corrective action request, etc. timely and accurately.
• Engage in a carryover dialogue with the outgoing/incoming shift.
• Drive the achievement of production/quality metric results and identify gaps. Collaborate with team resources to close those gaps.
• Review applicable production schedules and coordinate efforts with the other shifts. Execute request from the planning department concerning normal operations, emergency orders, etc.
• Evaluate and monitor department processes, i.e., work instructions, safe job procedures, etc. Recommend and coordinate changes based on process analysis using the process change procedure.
• Be an effective presence on the production floor.
• Other duties as assigned.

Knowledge and Skill Requirements:

• Basic reading, writing, and arithmetic skills (High school diploma or equivalent required).
• Three to five years of related supervisory or office experience in a manufacturing or production environment.
• Strong knowledge of production processes, safety protocols, and employee management best practices.
• Excellent communication, organization, and problem-solving skills.
• Ability to lead, motivate, and develop a diverse team in a fast-paced environment.

Benefits

• Quarterly Profit-sharing Bonus
• Medical, dental, and vision insurance
• 401(k) or Roth 401(k) plan with company match
• Paid holidays & Vacation
• Parental leave (maternity/paternity)
• Tuition reimbursement
• Life insurance
• Short-term and long-term disability coverage
• Company-sponsored events and team outings
• Recognition and reward programs