CRM Project Manager

Tria

London, England, United Kingdom

London, England, United Kingdom

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CRM Project Manager - Contract (Outside IR35) Initial 6-month contract | Central London (Hybrid c. 2days/week on-site) | Up to £630/day We are looking for an experienced, hands-on CRM Project Manager to support a major CRM implementation, reporting into a Programme Manager. The role requires someone comfortable operating in fast-paced, decentralised environments, ideally with experience in PE-backed or high-growth organisations, where structure is evolving and delivery pace matters. Key Responsibilities Deliver an end-to-end CRM implementation, from discovery through to delivery Lead and support the RFP/RFI and supplier selection process Manage detailed delivery activity including plans, RAID, dependencies, and reporting Coordinate business, technical teams, and third-party vendors Oversee delivery of a front-end web portal integrated with the CRM Ensure solutions are designed with future phases in mind, including telephony capabilityRequired Experience Proven experience delivering full lifecycle CRM projects Strong experience with vendor selection and procurement processes Background working with web-based platforms or portals Comfortable rolling up sleeves and working hands-on in delivery detailDesirable Experience working in PE-backed, decentralised, or multi-entity organisationsThis role suits a pragmatic CRM PM who enjoys ownership, ambiguity, and driving delivery forward

London, England, United Kingdom

Languages

English

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