Housekeeping Manager

The Housekeeping Supervisor position will oversee daily housekeeping activities while providing direct support to the Executive Housekeeper.

Key Responsibilities

Supervision & Daily Operations

• Supervise when needed
• Conduct regular inspections of guest rooms, public spaces, and service areas
• Monitor cleanliness, safety, and hygiene standards
• Assist in maintaining inventory and ordering supplies or equipment

Assistant to the Executive Housekeeper

• Support the Executive Housekeeper with projects when needed.
• Help prepare reports and documentation for department
• Participate in meetings and help implement new procedures, policies, or improvements.
• Step in to oversee the department in the Executive Housekeeper's absence.

Guest & Team Relations

• Respond to guest concerns promptly and professionally.
• Foster a positive team culture that emphasizes accountability and service excellence.
• Communicate with other departments to coordinate cleaning schedules and special requests.

What We Offer

• Competitive pay
• Health and dental benefits (if applicable)
• Paid time off
• Opportunities for growth
• A supportive, team-focused work environment
• Weekly bonus
• Discounts and incentive programs

We're looking for candidates with hospitality experience who truly enjoy their work and are committed to delivering an outstanding guest experience. Supervisory experience is required. If this sounds like you and you love creating clean, welcoming spaces, we'd love to hear from you

Qualifications:

• Must have a high school diploma or the equivalent (GED)

• Prior housekeeping experience required; supervisory or lead role experience preferred.

• Strong leadership, communication, organizational skills PLUS strong customer service.
• Ability to support administrative tasks and work closely with department leadership.
• Weekends availability a must
• Working knowledge of cleaning and safety procedures.
• Ability to lift, bend, stand, and perform housekeeping tasks as needed.

About Company

The Best Western Plus Dubuque Hotel and Conference Center is a great place to work because we care about our guests and staff. Bring your passion for people and guest services to our team and watch your career grow