Patient Coordinator

JOB TITLE: Patient Coordinator

FLSA STATUS: Non-Exempt

REPORTS TO: Practice Manager

Job Overview

We are looking for a Patient Coordinator to join our team We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient?s dental healthIf you are looking for a team-oriented environment, please send us your resume.

Key Responsibilities:

• Provide a calm and welcoming environment while greeting patients as they arrive.
• Answer phones while utilizing excellent verbal skills, conveying the practice?s philosophy statement.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.

• Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.

• Maintain a productive schedule and fill late cancellations with quick-call patients.

• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
• Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Requirements (Education/Certifications):

• 1+ Years of experience in a dental office setting
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.
• Experience with Denticon Software (Preferred).

Benefits:

• Medical, Dental, Vison, Life insurance, Short & Long Term Disability
• Paid Time Off and Holidays
• 401K
• Strong culture of patient care and experience