Customer Service Rep

About Your Future with Service Partners

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

NOTE: We are looking for an individual with proven success learning new computer systems and processes. This is a wonderful team environment, and we are hoping to bring on board a candidate who will align with our vision The schedule: M-F, 7AM to 4:30PM. Though the schedule is consistent your flexibility is both appreciated and necessary to meet the demands of the business. (This will include the very occasional Saturday for inventory participation) The compensation range for this specific position is $20 to $25 per hour commensurate, solely, with experience. (Note that the other compensation amount there advertised in this job post reflects what is a national average and is NOT SPECIFIC TO THIS POSITION) As a customer service representative in our Eugene location, you will be heavily engaged with customers: on the phone, via E-Mail and face-to-face carrying out a combination of order taking and input as well as assessing current customer needs. WE CAN'T WAIT TO MEET YOU

Your Responsibilities

In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.

• Ability to maintain a positive rapport with customers, providing world class service.

• Exemplary customer service skills, analytics and problem- solving skills.

• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.

• Any other duty, task, or responsibilities as assigned.

Your Qualifications

• Minimum of 18 years of age.

• If operating a Company Vehicle, a valid driver's license will be required.

• 1- 2 years of experience in a customer service role.

• Ability to perform basic math calculations.

• Personable, enthusiastic and engaging personality.

• Excellent communication skills, both verbal and written.

Travel Requirements

Type of Travel Required: Local

Amount of Travel Required: