IT Specialist

About MyLand

MyLand is a soil health company. By focusing on soil health, we help tackle two of the world's biggest challenges: food security and climate disruption. Our innovative service allows farmers to easily and rapidly implement regenerative agriculture practices and improve their soil health by harnessing the land's own natural ecosystem. We partner with farmers to infuse life into their soil, helping to return farms to their most fertile state, achieving greater productivity and enhanced profitability.

This part-time, hourly position will be held in our main office, located in Phoenix, AZ. This position will report to the Director of Human Resources.

Role Overview

The Part-Time IT Specialist plays a key role in supporting MyLand's growing technology ecosystem. This position ensures employees have the tools, systems, and secure infrastructure they need to do their best work. You will handle day-to-day technical support, device management, onboarding/offboarding, and contribute to ongoing improvements in IT operations.

This role is ideal for a hands-on, resourceful technologist who enjoys solving problems, streamlining processes, and supporting a mission-driven team.

Key Responsibilities

Technical Support & Troubleshooting

• Provide timely Tier 1–2 support for hardware, software, and network issues

• Lead diagnosis and remediation of recurring IT issues

Systems & Device Management

• Manage user accounts, permissions, and security controls across core systems (FortiNet, Microsoft Azure, Entra, 365, Adobe Creative Cloud)

• Set up, configure, and maintain company laptops and mobile devices

• Monitor system health and perform routine maintenance tasks

Onboarding & Offboarding

• Prepare devices, accounts, and access for new team members

• Securely deprovision accounts and devices during offboarding

Security & Compliance

• Support implementation of security best practices, including MFA, password standards, and device compliance

• Assist with software updates, documentation, and policy updates

• Monitor for risks and escalate when necessary

Process Improvement

• Contribute to IT documentation and internal knowledge base

• Recommend improvements to workflows, automation, and system configuration

• Support IT projects aligned with company growth and operational excellence

Physical Demands:

• Must have a valid driver's license.

• Ability to regularly stand, walk, climb, and sit for extended periods throughout shift. Other physical demands include reaching overhead and below shoulder level and bending at the knees frequently.

• Ability to lift up to 50 pounds as it relates to the job duties

• Ability to work in varied weather conditions both indoors and outdoors in seasonal temperatures.

• Close visual acuity to prepare and analyze data and figures, viewing a computer screen, microscope, and extensive reading

• Exposure to chemicals typically used to culture algae

Learn More
To learn more about how MyLand is transforming soil health globally, visit MyLand is an Equal Opportunity Employer. Applicants from all backgrounds are encouraged to apply and will not be discriminated against on the basis of any protected status under federal, state, or local law. We focus on building a workplace where everyone belongs, to ensure all employees feel welcomed and are elevated to contribute. We invite you to bring your curiosity, drive, and passion to MyLand. Because without your unique perspective, we can't have ours.

Qualifications

Required

• 2+ years of experience in IT support or systems administration

• Strong troubleshooting skills across macOS and Windows

• Hands-on experience with Microsoft 365 administration

• Ability to prioritize in a fast-paced, mission-driven environment

• Strong communication and customer-service mindset

Preferred

• Experience with SSO/Identity systems

• Exposure to network fundamentals (VPN, firewalls, WiFi management)

• Previous experience in startup or field-operations environments