Logistics Coordinator

F&M Tool & Plastics is now under new ownership We are now GSC USA

GSC Technologies inc. (GSC) of Quebec a top employer of choice in Canada, has acquired F&M. This merger will strengthen the overall product range and manufacturing capabilities across both businesses.

GSC USA is committed to providing the best service, products, and value to clients while prioritizing a safe workplace for employees.

Guided by our values: Trust, Ownership, Freedom, Accountability and Respect, GSC USA aims to make F&M a great place to work Massachusetts.

Join us on this exciting new journey.

Position Summary

The primary responsibility of the Logistics Coordinator is working with external customers and carriers routing orders and maintaining shipments.

Essential Job Functions

• Breaking down orders into FTL, data entry, routing orders, ASN knowledge, and generating paperwork for shippers using Sage, Outlook and Excel
• Working with external customers, suppliers and carriers to ensure accurate processing of shipments and scheduling loads and workflow for the warehouse department.
• Document and process all requests for pickups and deliveries for customers.
• Maintain daily entry of shipments and customer order status in SAGE and Excel.
• Provide customers with timely status updates of shipments and proof of delivery in a professional and courteous manner.
• Maintain daily contact with vendors to ensure on time delivery of customer freight.
• Document, investigate, and report shipment delays and other issues to Manager/Supervisor.
• Maintain metric reports as required by management and or customers.
• Continuously increase knowledge of standard operating procedures, products and services.
• Maintain clean and safe work environment ensure all GMP's are followed, including proper use of PPE
• Maintains reliable and consistent attendance, arriving on time and ready to work each day.
• Demonstrates clear and professional communication with team members, supervisors, and other departments.
• Effectively manages time, tasks, and priorities to meet deadlines and support team goals.
• Produces accurate, thorough, and high-quality work in alignment with company standards.
• Consistently meets or exceeds performance expectations while upholding company values and standards.
• Participates in training when needed.
• Perform all other duties as assigned

Qualifications:

• At least 1 year of experience in logistics including truckload, LTL and parcel.
• Demonstrated experience using software systems such as SAGE and Microsoft365 for freight arrangement and order management.
• Ability to maintain proper phone and email etiquette, demonstrate patience and empathy
• Must be able to work in a team environment
• Strong written and verbal communication skills
• Strong organizational skills with a high degree of accuracy
• Ability to work in a very high pace environment, multi-task, and be highly organized.
• Ability to adapt to change

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending