Senior System Engineer

The Senior Systems Engineer will guide our server and storage systems design and selection of infrastructure platforms, along with supplying technical support to EMEA region and advice/guidance to the Group (Worldwide).

• To maintain and support the server, storage, and user environment to ensure continuous performance, reliability, integrity and security
• It will involve managing multiple systems projects simultaneously - including the initiation, planning, design, execution, monitoring, controlling and close-out phases
• You will already have extensive knowledge of Microsoft server and cloud products, ideally possessing Microsoft certifications or a similar level of technical ability. You will display advanced skills in Active Directory, SQL Server, DNS, DHCP, Microsoft 365, including Exchange, Azure, PowerShell, SAN, AWS, and VMware technologies.
• An employee in this class must stay abreast of changes in the enterprise server field and be able to assimilate new technology including cloud infrastructure quickly
• Responsible for the specification, selection, acquisition, deployment and support of IT hardware and related server and storage products. Peripheral devices (printers, scanners, plotters etc.)
• Responsible for the specification, selection, acquisition, deployment and support of IT software including Operating Systems, Databases, Hypervisors, Desktop applications, Server applications, along with backup, monitoring and reporting software
• Planning, documenting and testing company IT Disaster Recovery
• Responsible for endpoint protection (anti-virus software, malware, data loss protection)
• Responsible for IT security, including Setting and maintenance of user accounts and passwords, File and folder permissions, system patching, physical security in and around computer rooms
• Establishing, supervising and verifying backup routines
• Providing the Senior Network Engineer with advice, troubleshooting, and support across infrastructure platforms including switches, firewalls, access points, telephony, and cabling

• Responsible for Control systems (asset tracking systems, register of software licenses and Service Desk documentation) including:

• Establishing, monitoring and following workflow procedures

• Software asset management

• Helpdesk/ticketing systems

• To comply with all relevant Company policies operable within the organization

• To comply fully with all current Health & Safety regulations in operation within the Company while carrying out your duties
• To carry out any reasonable task which falls within your capabilities.
• Comply with all current work instructions within the organization.

Candidate Profile:

• Bachelor's degree in information technology or related field or significant experience in a comparable role
• Extensive experience of windows environments, preferably MCTS or MCPS qualified
• Experience of supporting large-scale multi-country systems design, support and administration
• Excellent written and verbal communication skills
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organizational skills
• Desirable: experience of ITIL
• Able to manage sensitive and sometimes confidential information
• Self-motivation and ready to take responsibility
• Able to manage and prioritize and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks