Applications Analyst
Dains Accountants & Advisers
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
About
Dains Accountants & Advisers
as an Applications Analyst in our IT team.
Department : IT
Location : Birmingham
As a dynamic and growing accountancy firm with over 1,000 employees, we are seeking an Applications Analyst to join our highly successful IT team. This role is pivotal in ensuring the smooth operation, optimisation, and strategic development of our business‑critical applications. You will act as a key liaison between technical teams and business stakeholders, delivering solutions that drive efficiency and innovation across the group.
Our recent acquisitions create a fast‑paced and exciting place to work! You will be working across the whole Dains Group, giving you exposure to different service needs that will allow you to support the realisation of our digital transformation.
Key Responsibilities
Application Management: Oversee the day‑to‑day operations of the CCH applications, ensuring their availability, reliability, and performance.
System Enhancements: Identify opportunities for improvement and lead application upgrades and integrations.
Maintenance and Support: Provide technical support and troubleshooting for CCH applications, addressing any issues that arise promptly.
Training and Documentation: Develop and deliver training programmes for end‑users, and create comprehensive documentation for application processes and procedures.
Compliance and Security: Ensure CCH applications comply with industry standards, regulations, and security protocols.
Project Delivery: Participate in and lead application‑related projects, ensuring timely and successful delivery.
Skills, Knowledge & Expertise
Education : Bachelor's degree in computer science or a related field.
Professional Experience : Proven experience with CCH applications or similar software, including configuration, reporting, and workflow management. Demonstrated ability to work with stakeholders to gather and analyse business requirements and to develop and implement solutions that optimise business operations.
Analytical and Problem‑Solving Skills : Excellent problem‑solving and analytical skills, with the ability to interpret complex business processes and optimise them effectively.
Communication and Collaboration Skills : Strong communication and collaboration abilities, with the confidence to influence and persuade stakeholders. Able to build strong and effective relationships externally with customers and stakeholders, as well as maintain effective working relationships with the IT team and wider Dains teams.
Organisational and Time Management Skills : Strong organisational skills with the ability to manage multiple priorities. Demonstrated a structured and organised approach to work.
Personal Attributes : Confident but approachable manner and actively showcase resilience when taking on new challenges. Demonstrates flexibility, motivation, and confidence in influencing others, while maintaining a positive and professional attitude.
Job Benefits We are committed to your professional growth and development. We provide a comprehensive suite of training and development opportunities designed to enhance your skills and expand your career possibilities. Our leaders utilise a coaching style and provide on‑the‑job training.
You will have access to continuing professional development courses and will be sponsored to undertake a coaching training course if you are not already a trained coach. We support every team member in achieving their full potential.
We offer a highly competitive salary, and our generous benefits package includes, but is not limited to:
Flexible and hybrid/smart working options
25 days annual leave (plus bank holidays)
Option to buy and sell annual leave
Health insurance
Life assurance
Generous discounted shopping platform for all staff
Greener car scheme
Cycle to work scheme
Joining us also brings many social benefits; we have a full social calendar!
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industry Accounting
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Languages
- English
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