Lead Water Damage Restoration Technician

Responsibilities

The Lead Restoration Technician is responsible for overseeing and managing a crew, controlling job costs, production times, quality assurance and to act as the primary point of contact for our customers, in addition to being responsible for a company vehicle and all equipment for both commercial and residential divisions

In addition, the Lead Technician is working Field Technician that regularly produces all mold remediation, 24/7 water damage recovery to our clients as needed

Manage the production, including hands-on work as required, of mold remediation, water damage cleanup, installation of preventative moisture control solutions per written scope of work

Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion

Manage documentation on projects (i.eRespond to emergency recovery situations when needed, 24/7

Work safely in a team environment

Ensures all safety measures are enforced on job site

Qualifications

At least three-year experience in the restoration industry as a lead technician

Able to work efficiently and effectively in a Team environment

Strong verbal and written communication skills

Excellent Customer Service skills

Exhibit a professional, neat appearance

Experience as a Lead Technician is mandatory

IICRC Water Damage certification is mandatory

Valid Drivers License

Clean Driving Record

Background Check

Norcross, GA 30093: Reliably commute or planning to relocate before starting work (Required)

Driver's License (Required)

Additional:

• Understand if a job is a claim or not
• Able to sell jobs and understand the homeowners policy
• Able to write invoices through Xactimate
• Have experience with rebuilds

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• Paid time off

Experience:

• Water damage restoration: 3 years (Required)

License/Certification:

• IICRC Certification (Required)
• Driver's License (Required)

Ability to Commute:

• Norcross, GA Required)

Ability to Relocate:

• Norcross, GA 30071: Relocate before starting work (Required)

Work Location: In person

Nice-to-have skills

• Customer Service
• Project Management
• Team Leadership

• Norcross, Georgia, United States

Work experience

• General Project Management

Languages

• English