About
The Lead Water Damage Restoration Technician will manage and oversee water damage restoration projects, ensuring quality service and compliance with industry standards. You will lead a team of technicians, assess damage, develop plans, and ensure that all projects are completed on time and to the highest standard.
Key Responsibilities:
- Inspect water-damaged properties to assess the level of damage and determine restoration needs.
- Develop and implement detailed restoration plans, including water removal, drying, and repair procedures.
- Lead and supervise a team of technicians, providing training and ensuring tasks are completed effectively.
- Operate and maintain water extraction and drying equipment, including pumps, dehumidifiers, and air movers.
- Coordinate with clients, insurance adjusters, and project managers to keep all parties updated on progress.
- Ensure compliance with safety standards and industry regulations.
- Maintain thorough documentation of all work, including photos and progress updates.
- Handle minor repairs and manage subcontractor work as needed.
- Monitor and maintain the inventory of tools and supplies, ordering as necessary
- 1-3 years of experience in water damage restoration or a similar field.
- IICRC certification in Water Damage Restoration (WRT) is preferred, with additional certifications like Applied Structural Drying (ASD) a plus.
- Proven experience in leading teams and managing restoration projects.
- Strong understanding of water damage restoration techniques, mold prevention, and drying science.
- Excellent problem-solving and attention to detail.
- Ability to lift heavy equipment (up to 50 lbs) and work in physically demanding conditions.
- Valid driver's license with a clean driving record.
- Familiarity with restoration software (ie Xactimate, Encircle) and basic computer skills.
- Strong communication and customer service skills.
- Must be available for on-call or after-hours emergency response as needed.
- Potential exposure to water, mold, and other hazardous materials; personal protective equipment (PPE) will be provided.
- Travel to job sites within the area may be required.
- Competitive salary based on experience
- Benefits include health insurance, paid time off, retirement plan, and performance-based bonuses
Languages
- English
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