IT Account Manager (MSP / Reseller)

IT Account Manager — Birmingham

£35,000–£40,000 Basic + Generous Commission Scheme

Location: Birmingham City Centre (Hybrid / Office-Based)

Chapman Tate Associates are proud to be working in partnership with one of our longest-standing clients—an exceptionally well-established Managed Service Provider and IT Reseller based right in the heart of Birmingham. With a reputation built on trust, expertise, and client dedication, this is a fantastic opportunity to join a business with roots as deep as our own in the local tech community.

The Opportunity

This is more than just a sales role. As an IT Account Manager, you’ll play a pivotal role in nurturing long-term client relationships while driving business growth across a diverse portfolio of IT solutions—including hardware, software, cloud technologies, and managed services.

Your Mission

• Manage and grow a portfolio of existing accounts

• Identify new sales opportunities within existing clients

• Engage with key stakeholders and decision-makers across all levels

• Work closely with technical teams to tailor solutions to client needs

• Deliver exceptional customer service and ensure client satisfaction

What We’re Looking For

• Proven experience in an IT Reseller/MSP environment

• Strong knowledge of IT solutions and services

• A consultative, client-focused sales style

• Excellent communication and negotiation skills

• Driven, motivated, and looking to progress in a thriving sector

Why You’ll Love It Here

• Competitive base salary up to £40,000

• Uncapped, generous commission scheme

• Supportive, collaborative work culture

• Clear progression path in a business that invests in its people

• City Centre location, close to major transport links

If you're looking for a new challenge with a respected MSP where your skills and energy will be truly valued, we want to hear from you