Digital Sales Manager Operational ServicesHewlett Packard Enterprise • Burnley, England, United Kingdom
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Digital Sales Manager Operational Services
Hewlett Packard Enterprise
- Burnley, England, United Kingdom
- Burnley, England, United Kingdom
About
Digital Sales Manager Operational Services
role at
Hewlett Packard Enterprise .
This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.
Who We Are Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Our culture thrives on finding new and better ways to accelerate what’s next. We value varied backgrounds and offer flexibility to manage work and personal needs. We make bold moves together and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open up opportunities with HPE.
Job Description Responsible for managing a new team initially consisting of seven sales professionals based in Manchester and Leixlip.
The team will focus on driving on‑time operational services support renewals, improving customer net dollar retention and building strong customer relationships, developing new business opportunities, and increasing market share. Works strategically with customers and/or strategic partners within a defined account assignment or territory. Manages the performance of individual contributors and the overall team and grows and develops talent within the organization.
This is a new role managing a new team; the successful applicant will need to demonstrate how they will quickly build team capability, effectiveness and culture. The role will typically require the manager to be onsite in Manchester Monday to Thursday.
Management Level Definition Applies advanced Operational Services subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Provides guidance on process improvements and recommends changes aligned with business tactics and strategy for the area of responsibility. Plans, manages and monitors operational/tactical activities of direct reports. Reports to UKIMEA Operational Services Sales Leader.
Responsibilities
Manage a team initially consisting of 7 DSRs, who will lead defined territories of named accounts focusing on installed base renewals, Operational Services new business growth and Day One contracts.
Deliver budget, team forecasting and ensure high levels of team sales hygiene via SFDC.
Direct daily work activities/priorities, people recruitment and development, cost management, and direction‑setting within the area of responsibility.
Coach and mentor employee direct reports. May coach and mentor non‑direct reports as needed. Manage FPR process for company employees. Manage team and individual performance.
Advise management and peers on matters of importance to the area(s) of responsibility. Propose/influence direction‑setting.
Assign responsibilities, provide direction, leadership, and coaching, remove barriers as needed to enable direct reports to execute their roles and achieve objectives and goals.
Create a working environment that is conducive to individual growth, high performance, is challenging and rewarding. Achieve diversity and other HR goals.
Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business.
Education And Experience Required
Bachelor’s degree in Computer Science, Engineering, Business or related field or equivalent work experience.
May hold Master’s or advanced degree in related field. Typically 8+ years of relevant experience.
Knowledge And Skills
Workforce management/development
Leadership
Influencing Others
Escalation management, customer relationship‑building
Knowledge of Corporate capabilities and outsourcing industry norms
Business Analysis and Planning
General Financial Management/Cost Management
General Project Management
In‑depth understanding of Operational Services
General understanding of related technologies
Knowledge of industry and market trends
Additional Skills Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross‑Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow‑Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity, Long Term Planning, Managing Ambiguity (and 6 additional skills).
What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We value varied backgrounds. We have the flexibility to manage work and personal needs. We make bold moves together and are a force for good.
Let’s Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job Sales
Job Level Manager_1
Employment Type Full‑time
Job Function Marketing and Sales
Industries IT Services and IT Consulting
EEO Statement HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE‑authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
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Languages
- English
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