Product Designer - Air
SmartStream Technologies
- London, England, United Kingdom
- London, England, United Kingdom
About
Vacancy Reference: VN2913
Location: United Kingdom, London
Location: London (Hybrid, 1 day office working)
Salary : competitive + excellent benefits
As a Product Designer at SmartStream, you'll independently own features and initiatives end-to-end. You will balance user needs with business goals and technical feasibility, shipping experiences that help financial operations teams work more efficiently and accurately
You think deeply about users, business objectives, and technical constraints, and can synthesize all three into elegant solutions.
Job Responsibilities Own complete features from research through implementation
Conduct user research independently and translate insights into actionable design improvements
Design sophisticated user flows that consider the full user journey, not just isolated screens
Apply design methodologies (competitor analysis, user story mapping, service design) appropriately to solve problems
Contribute to the design system
Identify inconsistencies and propose improvements to our design system
Create new patterns when existing ones don't meet user needs
Help establish our token architecture (primitive, semantic, component-specific)
Collaborate cross-functionally
Collaborate with product managers and engineers to identify and solve user problems, bringing design thinking to feature development
Advocate for design-driven solutions and user-centred thinking
Break down larger projects into manageable tasks with accurate time estimates
Mentor and elevate the team
Mentor junior designers through critiques, pair designing, and informal guidance
Participate actively in design critiques, providing constructive feedback
Help establish design standards and best practices
Drive continuous improvement
Identify and raise UX issues proactively, not just responding to what's assigned
Suggest process improvements and new ways of working
Stay current with design trends and bring fresh thinking to the team
Additional context for this role
You’ll work primarily with the reconciliation product team, collaborating closely with the Product Manager and engineering team.
Reconciliation involves complex workflows around transaction matching, exception investigation, and ensuring data accuracy across systems; you’ll need to learn this domain deeply.
You’ll contribute to our reconciliation product as we leverage AI to simplify workflows that millions of financial professionals rely on daily.
Key Skills – Essential Skills
4+ years of product design experience, preferably in B2B or complex domains
Proven UX expertise: Strong portfolio showing research, information architecture, and interaction design, not just visual design
Demonstrated ability to work autonomously on moderately complex problems
Experience contributing to design systems: Understanding of tokens, components, and pattern libraries
Strong collaboration skills: Track record of successfully working with product managers and engineers
Excellent visual craft with keen attention to detail
Understanding of technical constraints and responsive design principles
Data-driven approach to design decisions—you use research and metrics to inform your work
Proficiency in Figma and modern prototyping tools
Mindset & Approach
Self-directed: You identify problems and drive solutions independently, not waiting for assignments
Strategic: You connect design decisions to business outcomes and can articulate the \"why\" behind your work
Balanced judgment: You know when to push for ideal solutions vs. make pragmatic trade-offs
Mentorship-capable: You can guide junior designers effectively through feedback and example
Resilient: You maintain high standards while working in imperfect conditions—you don't need a perfect environment to do great work
Communicative: You articulate design decisions clearly to product teams, engineers, and other designers
Growth-oriented: You actively seek feedback and are committed to continuous improvement
Desirable Skills Qualifications: TBC
Experience: Product design experience, preferably in B2B or complex domains
Employment Type Permanent
Benefits
Competitive salary
Flexible working – circa 3 days a week in the office
25 days annual leave (increasing with service to 28 days)
Company pension scheme – contributions matched up to 5%
Flexible benefits package (life assurance, income protection, private medical cover)
Equality Statement SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.
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Languages
- English
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