About
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Staff Backend Engineer Payments & Billing
role at
Scribd, Inc. About The Company
At Scribd (pronounced scribbed), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. When it comes to workplace structure, we believe in balancing individual flexibility and community connections. Its through our flexible work benefit, Scribd Flex, that employees in partnership with their manager can choose the daily work?style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in?person moments to build collaboration, culture, and connection. For this reason, occasional in?person attendance is required for all Scribd employees, regardless of their location. So what are we looking for in new team members? We hire for GRIT. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long?term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT?ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Heres what that means for you: were looking for someone who showcases the ability to set and achieve
G oals, achieve
R esults within their job responsibilities, contribute
I nnovative ideas and solutions, and positively influence the broader
T eam through collaboration and attitude. About The Team
The Payments & Billing team at Scribd powers our subscription revenue engine by delivering the systems that manage billing lifecycles, global payment processing, and financial reliability across Scribd, Everand, Slideshare, and Fable. Our focus areas include payment processing at scale, invoicing, reconciliation, fraud prevention, compliance, and support for international currencies and payment methods. We partner closely with Product, Finance, Risk, and Platform Engineering to ensure that millions of readers worldwide can reliably access our services every day. What Youll Do Lead the technical architecture and implementation of Scribds payments and billing systems, the backbone of our subscription business. Design, build, and operate backend services that power subscription payments at global scale. Own billing lifecycle, global payments, invoicing, reconciliation, and financial reliabilityintegrating with multiple providers (Stripe, Adyen, Braintree) and supporting international currencies and local methods. Ensure compliance and security of financial systems through PCI DSS, tokenization, encryption, and secure data handling. Foster a culture of technical excellence while driving scalable, resilient, and observable financial systems that enable teams to move fast, simplify complexity, and deliver revenue with confidence. Modernize legacy systems and eliminate technical debt to improve velocity and scalability. Partner with Product, Finance, Risk, Platform, and Analytics to deliver secure, reliable financial flows, leveraging data, metrics, and telemetry to uncover trends, resolve anomalies, and guide the team with clarity and foresight. Mentor engineers, shape cross?team technical strategy, and tackle some of the hardest scaling and security challenges in the company.
Were Looking For Someone Who
Has 8+ years of backend engineering experience, with deep expertise in building and scaling distributed systems for financial or mission?critical workloads. Brings a strong foundation in data modeling, transactional consistency, and high?throughput architectures, with hands?on SQL (e.g., MySQL, PostgreSQL) and familiarity with NoSQL and caching. Is skilled in observability and reliability practices: defining SLOs, implementing metrics/alerts, debugging distributed systems, and leading incident response. Has strong coding ability in at least one modern backend language such as Ruby (preferred), Java, Go, or Python, with a focus on clean, maintainable, and secure code. Has a proven track record of technical leadership: setting architectural direction, mentoring engineers, and driving large?scale migrations or modernization efforts. Communicates clearly and collaborates across product, finance, risk, and platform teams, influencing both technical and business decisions. Contributes to cross?team initiatives (mentoring, architecture review groups, knowledge sharing) that shape Scribds engineering culture.
Its a Plus If You
Has strong coding ability in Ruby. Have deep experience designing and operating payment or billing systems. Have integrated with major payment service providers (Stripe, Adyen, Braintree, PayPal) and managed multi?currency or local payment methods. Bring knowledge of compliance and security standards (PCI DSS, encryption, tokenization). Understand fraud prevention strategies (chargebacks, retries, card fingerprinting, abuse detection). Have led large?scale migrations between payment providers or billing systems with minimal customer impact.
Pay Range
Base pay is one part of your total compensation package and is determined within a range. San?Francisco: $167,000 to $260,500. Outside California: $137,500 to $247,500. Canada: $175,000?CAD to $231,500?CAD. Locations
United States
Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los?Angeles, Miami, New?York?City, Phoenix, Portland, Sacramento, Salt?Lake?City, San?Diego, San?Francisco, Seattle, Washington?D.C. Canada
Ottawa, Toronto, Vancouver Mexico
Mexico City
Benefits, Perks, and Wellbeing At Scribd
Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work. Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Short-term/long-term disability plans 401k/RSP matching Onboarding stipend for home office peripherals + accessories Learning & Development allowance Learning & Development programs Quarterly stipend for Wellness, WiFi, etc. Mental Health support & resources Free subscription to the Scribd Inc. suite of products Referral Bonuses Book Benefit Sabbaticals Company-wide events Team engagement budgets Vacation & Personal Days Paid Holidays (+ winter break) Flexible Sick Time Volunteer Day Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace. Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.
Working at Scribd, Inc.
We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process. Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. #J-18808-Ljbffr
Languages
- English
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