About
A growing IT services organization is seeking an IT Consultant to support its managed services practice. This role is designed for a highly experienced IT professional who serves as a technical escalation point and leads complex client-facing initiatives across a diverse environment. IT Consultant provides hands-on technical consulting and advanced IT support for a portfolio of managed services clients. This position operates independently at client sites while collaborating closely with internal teams. The ideal candidate brings deep technical expertise, strong project ownership, and excellent client-facing skills. Provide on-site and remote technical consulting and advanced IT support for managed services clients Serve as a senior escalation resource for complex technical issues and projects Diagnose and resolve issues across servers, networks, cloud platforms, and end-user systems Implement, manage, and troubleshoot IT infrastructure including hardware, software, and network environments Lead technical projects and guide junior engineers as needed Monitor system performance and ensure reliability, security, and scalability Collaborate with internal teams to identify client needs and recommend improvements Maintain strong client relationships through clear communication and professional service delivery Stay current with emerging technologies and best practices Experience with many of the following is expected: VMware and Hyper-V Microsoft 365, Entra ID, Intune, and Active Directory PowerShell scripting for automation (required) AWS and Azure cloud platforms Network security and firewall configurations (experience with Unifi or pfSense a plus) Linux systems administration Microsoft Teams Rooms configuration Managed services tools such as PSA, remote support, and documentation platforms 10+ years of experience in IT support or systems engineering 5 years in leadership roles. Prior experience in a senior, lead, or escalation role strongly preferred Managed Services Provider (MSP) experience a plus Bachelor's degree in Computer Science, Information Technology, or equivalent experience Strong troubleshooting, analytical, and problem-solving skills Excellent interpersonal, communication, and time-management skills Ability to work independently in client environments and manage multiple priorities Relevant technical certifications are a plus Clean background and driving record; reliable personal transportation required Hybrid role with remote work when not at client sites Frequent travel to client locations throughout the DMV area Mileage reimbursement provided $100,000 - $120,000 a year
Languages
- English
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