Clinical Partner/Medical Assistant

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission  – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision  – Every patient deserves access to quality healthcare.

Our Values  – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Day Time Hours (no holidays/weekends)
• Manageable rosters and visits per day compared to a traditional practice environment
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at . 

The Clinical Partner (Medical Assistant) will assist Harmony Cares Primary Care Physician, Nurse Practitioners and Clinical Teams in the delivery of primary health care and patient care management in a residential setting.

Essential Duties and Responsibilities

• Supports mission, vision and core values which include but not limited to delivering compassionate support, attention and assistance to patients, families and members of the team
• Support Patient Care through Clinical Partnership with Nurse Practitioners, Physicians, and Care Management Teams
• Coordinates daily travel itinerary and transports clinicians to scheduled appointments
• Prepares patients for examination and treatment; May at times include preparing patients for minor procedures 
• Secures patient consent forms, records patient care documentation accurately and in a timely manner
• Coordinates patient care as directed by Clinicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Performs phlebotomy (venipuncture only), EKG or any other procedure as requested by Clinician
• Labels, stores and properly packages specimens for lab delivery
• Assists In identifying and closure of quality gaps 
• Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record
• Required to maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPPAA guidelines
• Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag and car) (where applicable)  
• Ensure company vehicle is clean and proper periodic maintenance schedule is followed (where applicable)  
• Attends required meetings and in-services

In this role you may work with. . .

• Primary Care Physicians
• Nurse Practitioners
• Clinical Teams
• Patients
• Patients Families

Required Knowledge, Skills, and Experience

• High School graduate or GED equivalent
• Graduate of an accredited Medical Assistant, Phlebotomy, EMT, related medical education/training program or 1 year of experience serving as a Medical Assistant or Phlebotomist
• Current CPR certification that meets Company guidelines
• Knowledge of medical terminology
• Basic computer literacy, including EMR, iPad, and GPS experience
• Strong interpersonal communication and customer service skills
• Must maintain a valid driver’s license and good driving record

Preferred Knowledge, Skills and Experience

• Certified Medical Assistant
• Six months of experience in patient care, preferably geriatric care
• Strong Phlebotomy skills
• Desire and ability to obtain MA certification with 180 days of hire

Conditions of this role to be aware of. . .

• Full range body motion including handling/lifting patients

• Ability to drive up to 150 miles daily in urban and/or rural setting

• Ability to lift/carry items weighing up to 50 lb

• Ability to read and understand road maps

• Sit or stand for long periods of time