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Sales Support Coordinator - Office BasedBrickability Group PLCBristol, England, United Kingdom

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Sales Support Coordinator - Office Based

Brickability Group PLC
  • GB
    Bristol, England, United Kingdom
  • GB
    Bristol, England, United Kingdom

About

Join to apply for the
Sales Support Coordinator - Office Based
role at
Brickability Group PLC .
About Us Taylor Maxwell Timber is a leading supplier of timber and timber-related products across the UK, known for its commitment to quality, sustainability, and customer service. As part of the Taylor Maxwell Group, we work closely with architects, contractors, and merchants to deliver tailored solutions that meet the evolving needs of the construction industry. Our collaborative culture and strong supplier relationships enable us to provide innovative products and exceptional service to customers nationwide.
Overview To provide administrative support to the regional team in managing the customer and supplier orderbooks, working closely with suppliers and customers to build strong partnerships and assist with the development of new and existing business in line with the Company objectives and targets.
Role And Responsibilities
Respond to incoming customer sales enquiries via telephone and email promptly and efficiently
Handle general enquiries alongside the sales team, providing stakeholders with pricing, product availability, order updates, and sample requests
Process customer and supplier purchase orders and coordinate delivery of materials in line with requirements
Manage open orders to ensure timely deliveries and update records as needed
Liaise with suppliers and logistics partners to manage delivery notices with customers
Provide reporting to the sales team or wider business where applicable
Attend customer and supplier visits on an ad‑hoc basis
Process invoice queries and credit requests in line with company procedures
Assist with management of the relevant sales office calendar
Provide backup and support to other sales support coordinators during planned or unplanned absences
Work with key contacts at main suppliers to ensure order book accuracy
Coordinate hospitality, travel, and accommodation for regional events and functions
Provide front‑of‑house cover for internal and external office meetings
Maintain accurate and up‑to‑date customer and supplier databases
Perform any other duties deemed necessary by the management team to support business operations
Essential Personal Description
Previous experience in a sales support role
Experience with sales and purchase order processing using ERP systems
Strong communication and interpersonal skills
Ability to build and maintain stakeholder relationships
Well‑developed call handling skills
Initiative in identifying and communicating system/process improvements
Experience with database management
Strong administrative, organisational, and time management skills
Ability to work accurately under pressure and make sound decisions
Effective team player with the ability to work independently
Excellent numerical skills and attention to detail
Proficient in Microsoft Office applications
Must reside within a commutable distance from the office
Desirable
Experience in data analysis
Prospecting or cold calling experience
Knowledge of the timber and/or building products market
Customer account management experience
About The Role Location: Bristol – Office Based Type: Full‑time, Permanent Days: Monday – Friday Hours: 35 Hours
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries Construction
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  • Bristol, England, United Kingdom

Languages

  • English
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