Sales Development Representative (SDR)Serve First CX • Milton Keynes, England, United Kingdom
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Sales Development Representative (SDR)
Serve First CX
- Milton Keynes, England, United Kingdom
- Milton Keynes, England, United Kingdom
About
at
Serve First CX
Location:
Milton Keynes / Hybrid
Salary:
Competitive + uncapped commission + benefits
Start date:
Immediate
Serve First CX is a fast‑growing customer experience (CX) provider backed by £4.6m in growth funding, partnering with leading UK brands across retail, hospitality, leisure, facilities management and healthcare to deliver operational excellence, retain customers and grow revenue.
This role focuses on our soon‑to‑be‑launched
Client Connect
– a digital business reviews platform for enterprise B2B companies, helping clients reduce churn and unlock growth opportunities by transforming quarterly business reviews (QBRs) and ongoing feedback into actionable insights.
What You'll Be Doing
Prospecting and engaging with senior decision‑makers (Operations Directors, CX Leaders, HR Directors, Marketing Managers) across multiple industries.
Running multi‑touch outreach campaigns (calls, LinkedIn, email, voicemail) to create meaningful conversations.
Qualifying leads against our ideal customer profile (ICP) and booking discovery calls for Account Executives.
Using HubSpot to track activity, manage pipelines and refine outbound sequences.
Being the first point of contact for prospects, creating curiosity and excitement about our solutions.
Why Join Serve First CX?
Proven tech & innovation: Alongside Client Connect, our ecosystem includes AI‑powered next‑gen feedback terminals, AuditPro:360, mystery shopping and Helpdesk solutions that solve real business problems fast.
Clear career path: High performers can progress to Account Executive roles within 18 months.
Culture: A tight‑knit team that thrives on energy, curiosity and accountability with no micromanagement, just the support to win.
What We're Looking For
A self‑starter hungry to build a sales career.
Confident, articulate communicator with a consultative approach.
Resilient, target‑driven and comfortable with high outbound activity (30‑50 quality calls a day).
Curiosity about business problems – lead with prospects' pain points, not the product.
Previous SDR, telesales or customer‑facing experience is ideal, but we're open to graduates or career changers with the right mindset.
What Success Looks Like
Booking 8+ qualified discovery calls per month.
Maintaining consistent activity across calls, LinkedIn and email.
Building relationships with our Dream 500 target accounts.
Contributing directly to Serve First CX's growth as we scale into new sectors.
Perks
£30k base salary + uncapped commission
Hybrid working (office 2–3 days per week after training)
Quarterly team socials and incentives
Clear progression opportunities in a high‑growth scale‑up
If you're hungry to learn fast, develop world‑class sales skills and join one of the UK's fastest‑growing CX innovators, we'd love to hear from you.
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
IT Services and IT Consulting
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Languages
- English
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