Sales Coordinator
Latest Sales Jobs
- Liverpool, England, United Kingdom
- Liverpool, England, United Kingdom
About
The role requires you to provide interim support to both our domestic and international markets, managing our day-to-day relationships with international accommodation agents and supporting our sales and administrative functions.
To maintain our market share, drive sales, and achieve 100% occupancy, you’ll collaborate daily with both internal and external stakeholders. You must be able to identify solutions to ensure all stakeholder needs and demands are met whilst driving the best results for the business.
Quality customer service is paramount, as are excellent relationship management skills.
Downing are family-owned, award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline.
Key Responsibilities
Managing both customer, and international accommodation agent enquiries
Ensuring all sales enquiries are responded to and processed within appropriate timeframes; successfully converting general enquiries into sales
Managing the sales booking processes, e.g., obtaining applications and documentation
Updating both Operations teams and CRM system of all agreed bookings and relevant information
Produce marketing collateral for the use of agents
Tracking budgets for commissions and lettings
Understand, analyse and interpret data to generate sales reports as and when required
Assist in the negotiation of commission structures with external accommodation agents
Updating accommodation agents of booking availability and prices
Liaising with our China office to discuss market trends, agent requests, agent feedback, market trends, competitors etc.
Providing our China office with suitable training and marketing materials
Assisting in growing our presence emerging international student markets
Arranging agent visits, live streams, filming etc. with Operations teams
Regularly tracking agents’ performance
Reconciling payments and commissions
Reconciling budgets and incentives
Key Requirements
Previous experience within a Sales / Admin role
Proven ability to build and maintain strong professional relationships
Strong attention to detail
Familiar with online communication apps and platforms
Excellent IT skills, including a strong knowledge of Microsoft Word, Excel and PowerPoint
Excellent communication skills, both written and oral
Experience working with international accommodation agencies
Experience using booking / CRM systems within a data compliant environment
Experience within Student Accommodation or University sector
A working knowledge of Canva, Kinetics and HubSpot
25 days holiday + bank holidays
Company Pension Contribution
Modern Office in the centre of Liverpool’s Business district
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Languages
- English
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