This job offer is no longer available
Applications Support Engineer
Capita plc
- Coventry, England, United Kingdom
- Coventry, England, United Kingdom
About
The applicant will need to possess a strong work ethic, strong problem solving skills, a can do attitude and flexible approach, ability to work with individuals at all levels in the organisation along with a knowledge of software support, and excellent data analysis skills.
Working hours are between 7.00 AM - 6.00PM and will be on a rotation basis.
What you'll be doing:
Proactively deal with incidents and requests assigned to the team
Supporting applications based in Microsoft Azure
Analyse systems and data to investigate and resolve reported system and data issues.
Work closely and efficiently with team members, other colleagues and third parties to ensure support requirements are fully achieved.
Ensure that documentation is kept up to date and knowledge is shared between team members
Ensure system uptime achieves strict KPIs
Resolve incidents within SLA and KPI requirements
Ensure that processes defined for the team are followed
Participate in the on‑call rota as required
Perform out of hours changes as required by the business
What we're looking for: Essential:
Use of Microsoft Azure, AKS or other cloud services for application hosting, automation and monitoring
Strong Microsoft SQL use
Supporting Applications using Microsoft SQL
Supporting MS Azure based Applications
PowerShell/Bash
Desirable:
SFTP
Kubernetes, Containers, Pods, Microservices
KQL
XML
SOAP
Excel
Linux
Oracle PL/SQL and working with Oracle DB's
What's in it for you?
A competitive basic salary
23
days' holiday
(rising to 27)
with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career
What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we'll get back to you.
For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
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Languages
- English
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