Director, Digital + Social Media (12-Month Maternity Contract) - Global Communications AgencyFleishmanHillard • London, England, United Kingdom
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Director, Digital + Social Media (12-Month Maternity Contract) - Global Communications Agency
FleishmanHillard
- London, England, United Kingdom
- London, England, United Kingdom
About
Director, Digital (12-Month Maternity Contract) - Global Communications Agency
role at
FleishmanHillard
FleishmanHillard is a leading global communications agency recognized as PRWeek’s Global Agency of the Year and the advertising community’s A-List, with a portfolio of award-winning work.
We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Let us know if you need any adjustments during the interview process.
Role Overview As a Director in the Digital practice, you will play a key role in driving excellent client service and maximizing satisfaction for clients across the portfolio. You will provide senior support to the leadership of the Digital team, managing the team’s work to deliver stellar programmes in online channels and overseeing integration with the broader FH London business. You will lead a number of digital and service offerings, advocate for them in FH and the global network, and drive revenue through selling these offerings and building our expertise.
Day‑to‑day responsibilities include:
Leading development of compelling digital and social programme strategies and plans, providing oversight and guidance to the team in executing these programmes effectively, and ensuring integration across the broader business
Providing senior counsel across Digital clients, offering strategic account planning and advice
Acting as the account lead for 2–3 Digital clients, supported by a wider team of specialists
Overseeing the work of the Digital team to ensure a high standard of quality across account deliverables and superior client service, always with an eye to driving satisfaction that supports client retention and growth
Managing efficient operations of the Digital team, including accurate and timely financial forecasting for all managed client projects, resourcing, capacity and effective utilization of all team members and ensuring administrative and operational excellence
Contributing to global and regional network initiatives and knowledge sharing for the Digital global practice
Developing new business by identifying opportunities for organic growth, responding to new opportunities via external briefs and cross‑practice identified opportunities, and leading proposals and pitches
Creating and managing wider agency selling in of Digital service offerings, including service development, marketing collateral development, CRM sales training, team service delivery training, and integration with the global service offering
Motivating, guiding and managing direct reports to build a highly engaged and productive team
What We Offer You
A warm and friendly team with a fantastic portfolio of global and UK clients
A truly global network, the opportunity to be part of multi‑market campaigns, and regular collaboration with colleagues across the globe
A strengths‑based L&D framework with an in‑house coach and development opportunities for career‑defining work
Full hybrid and flexible working; a great office and human contact remain an important element of our culture
Work‑life balance – we all work hard but having a life outside work matters, and we support each other to achieve it
Culture Club – office manicures, nutritionists, in‑house massage and acupressure sessions, yoga on the roof terrace, quizzes, boot camps, exhibits and seasonal get‑togethers
Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering Committee
Seniority Level Director
Employment Type Contract
Job Function Public Relations
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Languages
- English
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