About
Business Analyst
role at
Isio We’s growing and want
you
to be a part of our journey. Business Analyst - 12 month FT
The Business Analyst will be working in collaboration with business stakeholders, the IT team and external developers to evaluate how to achieve the business aims in their Employee Benefit proposition. Location
This role will be based in either London or Birmingham, hybrid working 2-3 days a week in the office. Term
12 month FTC to start. Role and Responsibilities
Running workshop and Requirement elicitation sessions. Evaluating and documenting business processes. Clear and consistent documentation of requirements (BRDs, User Stories, NFRs, etc.). Specification writing. Clear communication of design and changes to business stakeholders, technical teams and management. Engagement throughout the full SDLC. User acceptance testing. Build training materials. Act as a liaison between stakeholders, users and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysis of options to identify the best fit for the business need. Organise and run meetings and presentations with stakeholders in all areas of the business, to gather and share information. Input and requirement gathering for UX and CX work. Procurement and supplier analysis. Key Skills & Experience
Evidence of solid work experience specifically in the employee benefit arena. Experience of a major change and transformation programme. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Visio, Word, Excel, and Outlook. Competency in using JIRA. Excellent planning, organisational, and time management skills. Experience in both Waterfall, Agile and mixed development environments. Able to plan and deliver project work and analysis independently. Able to uncover and deal with ambiguity or conflict in stakeholder needs and expectations. Flexibility and adaptability in approach, able to look at the strategic down to the data item level across a project. Empathy & Emotional Intelligence: Builds trust with stakeholders at all levels (e.g., pension members, C-suite executives). Critical Thinking: Challenges the status quo and uses frameworks like SWOT or MoSCoW to prioritise requirements. Basic understanding of software development cycles (if working on tech projects). Ethical Integrity: Handles sensitive data (e.g., pension member details) with discretion and compliance. Transparently communicates limitations or risks in proposed solutions. Proactive Learner: Stays updated on industry trends (e.g., AI-driven analytics). Behaviour & Attitudes
Able to plan and deliver project work and analysis independently. Able to uncover and deal with ambiguity or conflict in stakeholder needs and expectations. Flexibility and adaptability in approach, able to look at the strategic down to the data item level across a project. Empathy & Emotional Intelligence: Builds trust with stakeholders at all levels (e.g., pension members, C-suite executives). Critical Thinking: Challenges the status quo and uses frameworks like SWOT or MoSCoW to prioritise requirements. Commitment to Core Values
Purpose • Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice. What We Offer You
Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Equal Opportunities Employer
Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com. Seniority Level
Associate Employment Type
Temporary Job Function
Analyst Industries
Financial Services and Insurance and Employee Benefit Funds
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Languages
- English
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