Food and Beverage Manager

Purpose of the Role

The Food & Beverage Floor Manager is responsible for maintaining service and brand standards, maximizing profits of the Food & Beverage Department, scheduling employee shifts, training staff, assisting guests, and maintaining consistently high levels of standards of service. He or she will also be an effective leader and must be a true ambassador to The Manner brand.

Responsibilities  

Guest Experience & Service

• Oversee guest needs and service standards across all venues.
• Prioritize tasks to address guest requirements promptly.

Staff Recruitment & Training

• Recruit and onboard staff with timely hiring and comprehensive training.
• Ensure new hires are equipped with training materials and pass assessments before starting shifts.

Team Collaboration & Communication

• Foster seamless operations through collaboration with F&B managers and effective communication.

Operational Excellence

• Maintain venue standards, oversee inventory, and ensure food, beverage, and service quality.
• Ensure adequate shift staffing and completion of side work.

Employee Performance & Conduct

• Monitor and address staff performance, enforce conduct standards, and provide ongoing training.

Administrative Responsibilities

• Manage schedules, payroll, and end-of-shift reporting.
• Maintain accurate records and logs.

Menu & Inventory Management

• Collaborate on menu updates, manage beverage costs, and conduct regular inventory checks.

Training & Compliance

• Train staff on service standards, hygiene, and compliance with regulations.
• Ensure staff meet uniform and appearance guidelines.

Additional Responsibilities

• Optimize labor costs and support operations through task delegation.
• Fulfill other duties as assigned by management.
• Adhere to all local and State Health Department standards.
• Hold NYS Food Handler Certificate.

 Qualifications

• 2+ years of direct or equivalent experience.
• 5+ years work experience in NYC.
• Strong knowledge of cocktails and spirits.
• Fluent in the English language: ability to read, write and comprehend instructions. Bi or Mulit-lingual preferred.
• Knowledge of 7Shifts, Toast, Vensure HR, Costing, Inventory preferred.
• Work efficiently, utilize multi-tasking, and prioritize tasks.
• Ability to be initiative and work independently.
• Ability to adhere to high levels of confidentiality.
• Have an outgoing, upbeat personality and positive attitude.
• Handle working in a high energy and fast paced environment.
• Guest-service oriented.
• Have the sincere desire to serve guests.

 Physical Requirements

• Move, lift, carry, push, pull, and place objects weighing 20 lbs. without assistance
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Remain in stationary position for extended periods of time

 Compensation & Benefits

• Salary Range $70k – 80k / year.
• Excellent and Affordable Health care coverage.
• Life Insurance, Disability Insurance, Pet Insurance.
• 401k with Company match.
• PTO and Company recognized holidays.
• Employee Referral Program, Commuter Discounts.
• Fun staff events and celebrations

Schedule & Availability Requirements

• Must maintain open availability, including nights, weekends, and holidays.
• Schedule may vary based on business needs.