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Product Owner - Sales Platforms (L2O)
NielsenIQ
- London, England, United Kingdom
- London, England, United Kingdom
About
End-to-End Ownership: Lead the design, governance, and optimization of the L2O process within the core CRM, ensuring alignment with commercial objectives and driving adoption across global sales teams. Sales Platform Ecosystem: Own the integration and evolution of the broader sales technology stack—including CRM, CPQ, digital signature tools, compensation platforms, and enablement solutions—to ensure architectural coherence and data integrity. Product Vision & Roadmap: Define and communicate the product vision and roadmap, prioritizing initiatives that deliver maximum business value and align with strategic goals. Agile Leadership: Provide clear direction to Agile development teams, manage backlog, plan iterations, and oversee product release cycles to ensure timely delivery of enhancements and BAU requirements. Stakeholder Collaboration: Partner with operations, IT, pricing, finance, and commercial teams to align platform capabilities with business needs and secure stakeholder buy‑in. Process Optimization: Support the design and maintenance of global sales processes and policies, driving simplification and consistency across regions and channels. Continuous Improvement: Stay ahead of industry trends, competitor strategies, and Agile best practices to ensure our platforms remain innovative and future‑ready. Change Management: Lead adoption initiatives, including training and communication, to embed new processes and tools effectively within the organization. Measures of Success
Defined sales processes and technical architecture and future‑state digital sales vision across lead‑to‑order process with buy‑in from all stakeholders. Successful delivery of all tools on time and within budget with high levels of adoption in partnership with IT and collaboration with key cross‑functional stakeholders to drive a leading‑class experience. Effective change and training to embed processes and platforms into the business. Your profile
Operational Excellence: Expert CRM domain knowledge, particularly Salesforce and related technologies, with proven implementation experience in sales operations. CRM Expertise: Strong knowledge of Sales Cloud, CPQ, master data management, incentive compensation, analytics, contract lifecycle management, and digital signature tools. Demand Management: Understanding of demand management processes, track record of implementing and running a demand cadence into the business and partnering with IT to ensure successful delivery of ongoing requirements. Process Excellence: Skilled in process mapping, Lean Six Sigma, benchmarking, RPA, and design thinking to simplify and optimize global sales processes. Change Management: Proven experience in embedding consistent CRM processes globally and assessing the impact of automation on sales teams. Leadership: Management and leadership capabilities, driving towards goals and targets and fostering a culture of diversity, inclusion, high performance and successful delivery. What we offer
An exciting job in a globally active company. Mentoring: Intensive support and qualified feedback from one of our mentors during your induction. Training: A comprehensive training program within our Global Client Delivery Academy and a variety of other training options in our comprehensive learning portal. Work‑life balance: Working time account, flexible working hours and hybrid working. Further development: Excellent growth and career opportunities at local & international level. Togetherness: Working together in a dynamic, global environment characterized by team spirit and an appreciative atmosphere. A high degree of responsibility with the market leader in the industry with one of the largest product portfolios. Flat hierarchies, an open corporate culture and a very pleasant working atmosphere. Modern office in a central location with state‑of‑the‑art infrastructure. Additional Information
Our Benefits
Flexible working environment. Volunteer time off. LinkedIn Learning. Employee‑Assistance‑Program (EAP). About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com. Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the
NIQ Diversity & Inclusion page . Seniority level
Mid‑Senior level Employment type
Full‑time Job function
General Business Industries
Market Research
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Languages
- English
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