Senior UI/UX Designer – Codified Controls
Citi
- Belfast, Northern Ireland, United Kingdom
- Belfast, Northern Ireland, United Kingdom
About
Department Developer Engineering is a function of the CTO organisation. Our mission is to make it easy and enjoyable for software engineering teams to go from a business idea to delivering an innovative product solution. The main goals are to improve and upgrade our tools, streamline our processes, automate and strengthen our controls, and help development teams adopt modern working methods.
Team The Codified Controls team within Developer Engineering is revolutionizing how we manage policies, standards, and controls through a company‑wide “everything‑as‑code” initiative. This greenfield program offers a unique opportunity to significantly reduce process friction, errors, and manual effort. We build and deliver automated controls, develop both the core technology and supporting infrastructure, and are heavily involved with artificial intelligence, making a major part in its effectiveness at Citi. As a product‑focused team, we prioritize user needs and iterative development through close collaboration. We seek UX Designers with proven experience in creating outstanding user‑centred experiences and a demonstrated ability to empathise with users.
Role We're seeking a Senior UI/UX Designer to join a new product team. You'll work closely with the Senior Service Designer to collaborate on journey maps and service blueprints putting the user at the heart of the solution, leading our design efforts and promoting cultural change across the organization. Your primary focus will be to turn service blueprints into beautiful, delightful and intuitive clickable prototypes using the components from the core design system as well as creating your own. This role demands a strong understanding of UI design principles, delivering incremental value to users through MVPs, and fostering a positive and collaborative culture.
Key Responsibilities
Utilise Figma and other design tools to craft intuitive wireframes, prototypes, and mock‑ups that champion user‑centred design principles
Use data to help inform designs and make decisions
Confidently articulate and present design concepts to stakeholders at all levels
Demistify complex problems through intuitive design
Collaborate with stakeholders through design thinking workshops and documentation to translate complex business requirements into elegant, user‑friendly solutions
Help facilitate user research, usability testing, and gather feedback to ensure our designs meet the needs of our users
Stay updated with the latest trends and best practices in UX design and financial services. Introduce innovative solutions that drive business growth and satisfaction
Work closely with users to understand their requirements and deliver an intuitive and frictionless user experience
Advocate for the user in all aspects of your role, always thinking about their experience and how a change could impact their workflows and performance
Dissect, analyse and clarify user feedback into clear actionable insights
Write user‑focused tickets with clarity and intent
Communicate your designs and ideas clearly and hand them over to engineers within minimal friction
Architect and design solutions with a holistic mindset that encapsulates the end‑to‑end workflows of users
Characteristics
Able to identify and solve problems effectively
Excellent communication and collaboration skills
A keen eye for detail
Pragmatic, and a creative approach to managing risk
An advocate of inclusion and diversity in every way
A growth mindset and willingness to learn and adapt in a fast‑paced environment
Shows enthusiasm and develops trust through empathy
Passionate about creating products based on real user needs
Connected to the latest UX and UI design tools and patterns
A self‑starter with the ability to work effectively in teams and remotely
Experience
Proven experience as a UI/UX Designer demonstrating your ability to drive business outcomes through innovative design solutions with development teams and stakeholders
Strong understanding of Figma to create clickable prototypes, creating and using components, variables and other powerful Figma features
Experience running workshops, presenting designs and reporting outcomes
Strong understanding and experience working with web‑based presentational languages like CSS and semantic HTML (JavaScript is a bonus)
Demonstrated expertise in stakeholder management and capable of conveying complex design concepts to diverse audiences, from engineers to senior leadership
Experienced in navigating and networking across an enterprise utilizing internal and external resources
What We’ll Provide You
27 days annual leave (plus bank holidays)
A discretionary annual performance–related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Job Family Group Technology
Job Family Applications Development
Time Type Full time
Equal Opportunity Employer Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Languages
- English
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