Global Process Owner - Sales
NielsenIQ
- London, England, United Kingdom
- London, England, United Kingdom
About
Responsibilities
Process ownership & governance : Lead design, optimisation and governance of global sales processes and policies, ensuring alignment with business goals and scalability across regions.
Cross‑functional collaboration : Partner with stakeholders across Sales, Marketing, Commercial Operations, Finance, IT and external vendors to define and maintain the technology roadmap for digital sales transformation.
Process simplification & standardisation : Harmonise and reduce complexity in customer‑centric workflows to deliver consistent and integrated sales processes across regions and segments.
Sales enablement : Drive improvements in seller efficiency and customer experience through process and platform optimisation.
Process design expertise : Apply advanced methodologies (e.g., Lean Six Sigma) to engineer high‑performing processes that reflect real‑world selling dynamics and deliver measurable improvements.
Change management : Support training and change initiatives to embed new processes into the business effectively.
Measures of Success
Clearly defined and documented global sales processes and supporting technical architecture.
Full business alignment on target state and supporting tools.
Successful adoption and embedding of new processes through change and training initiatives.
Profile
Proven experience in global sales process ownership and optimisation across the L2O or L2C domain.
Strong knowledge of leading sales methodologies (e.g., MEDDICC, Challenger, SPIN, BANT).
Demonstrated success in implementing consistent CRM processes globally.
Familiarity with modern process modelling techniques (e.g., design thinking, storyboarding).
Ability to assess and manage the impact of process automation on sales teams.
Deep CRM domain expertise, including Sales Cloud, CPQ, incentive compensation, analytics, contract lifecycle management, and more.
Commitment to aligning practices with industry best standards.
Strong stakeholder management and influence across diverse, global teams.
Ability to build consensus and drive execution in ambiguous environments.
Delivery‑focused with a track record of translating business requirements into actionable outcomes.
What we offer
An exciting role in a globally active company.
Mentoring and intensive support during induction.
Comprehensive training through the Global Client Delivery Academy and other learning portals.
Work‑life balance: working time account, flexible working hours and hybrid work.
Excellent growth and career opportunities at local and international level.
Dynamic, global environment with team spirit and an appreciative atmosphere.
High degree of responsibility with a market leader in the industry.
Flat hierarchies, open corporate culture and a pleasant working atmosphere.
Modern office in a central location with state‑of‑the‑art infrastructure.
Additional Information NIQ may utilise artificial intelligence (AI) tools at various stages of the recruitment process, but final hiring decisions are made exclusively by humans. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight and inclusion.
Benefits
Flexible working environment.
Volunteer time off.
LinkedIn Learning.
Employee Assistance Program (EAP).
About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behaviour and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together two industry leaders with unparalleled global reach.
Diversity, Equity, and Inclusion NIQ is steadfast in its commitment to fostering an inclusive workplace that mirrors the diversity of the communities and markets we serve. All employment decisions are made without regard to race, colour, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information, marital status, veteran status or any other protected characteristic.
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Languages
- English
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