Classic Car Parts Sales AdvisorHistoric & Classic Vehicles Alliance Limited • Cambridge, England, United Kingdom
Classic Car Parts Sales Advisor
Historic & Classic Vehicles Alliance Limited
- Cambridge, England, United Kingdom
- Cambridge, England, United Kingdom
About
With over 24,000 stocked lines, MGOC Spares has continued to be at the forefront of classic MG part supply since the 1970s. Renowned for exceptional customer service, MGOC Spares serves a global market combining decades of expertise with a commitment to quality, ensuring customers receive the best products for their cherished classics. Our mail order automotive parts range includes classic MG, MG Rover and Classic Mini, continuing to expand into Morris Minor, Land Rover and Triumph, reflecting our widening appeal within the classic car community. The role
MGOC Spares is looking to recruit a Classic Car Parts Sales Advisor with a passion for classic cars, a verve for sales and exceptional customer service skills on a full time, 38.75hrs per week basis from our site in Swavesey, located 10 miles north-west of Cambridge, conveniently located adjacent to the Cambridgeshire Guided Busway. Your role will include handling customer enquiries in a timely, polite and professional manner requiring a high degree of organisation and communication skills. Working collaboratively with an experienced, friendly and supportive sales team, helping customers with their product selection, providing technical product support and resolving customer service enquiries; through multi-channel communications (phone, email, live chat and face to face). Key Responsibilities:
Handle customer sales & service enquiries on a day-to-day basis. Receive inbound and make outbound customer sales & service telephone calls. Provide timely and effective reply to email/live-chat enquiries. Help customers to identify suitable product, upselling where appropriate. To support colleagues in maintaining contact centre grade of service. Work to department objectives to achieve sales targets. Where relevant, communicate knowledge across departments to improve offer, process and efficiency. Undertake relevant training (as required) Provide shop counter cover (ad hoc) Attend shows/events (occasional) Support the administration of the sales office Skills & Qualifications:
Key Skills A confident and professional, multi-channel communicator with strong customer facing skills Mechanically minded, familiar with vehicles and vehicle parts. Excellent attitude towards customers and sales Motivated, timely and proactive Strong IT and online literacy with the ability to quickly learn and adapt to new software and tools. Experience of CRM tools desirable Applicants must have the right to work in the UK 25 Days Paid Annual Leave + Public Holidays Opportunities for career development for motivated individuals. Company pension Life insurance Opportunity to attend paid events and represent the company Free on-site parking Cycle to work scheme Air-conditioned office How to apply:
We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Please send your CV and covering letter, to Hannah Rust hannah.rust@mgocspares.co.uk Closing date for applications is 31/10/2025
We do not share any submitted information with anyone outside of our organisation. Your details will only be used to carry forward your membership of the HCVA or to provide you with further details of our work and campaigns as requested. Historic & Classic Vehicles Alliance Ltd, Bicester Heritage, Buckingham Road, Bicester, Oxfordshire OX27 8AL
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Languages
- English
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