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Instructional Design Lead
WPP
- City of London, England, United Kingdom
- City of London, England, United Kingdom
About
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Instructional Design Lead
role at
WPP . WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. WPP is a global network with over 100,000 people, operating in more than 100 countries with headquarters in New York, London and Singapore. We are a world leader in marketing services with capabilities in AI, data and technology, and a broad client portfolio including many Fortune Global 500 companies. Our culture focuses on creativity, belonging, and continuous learning, offering exciting career opportunities for growth. WPP is undergoing an AI-enabled transformation. Our Open Change and Enablement team empowers 100,000+ employees globally with cutting-edge tech and processes, driving digital evolution and continuous improvement. Why this role is critical
As our Lead Instructional Designer, you will architect a learning revolution. You will design highly effective, behaviourally informed learning experiences that drive platform fluency, embed new AI ways of working, and foster continuous improvement across our global network, focusing on our Agentic E2E vision. What you'll be doing
Designing Performance-Driven Learning Ecosystems: Lead end-to-end design of dynamic, just-in-time learning solutions, integrating into workflows to enhance Employee and Client Experience. Develop micro-learnings, performance support, and adaptive e-learning for rapid upskilling. Driving Strategic Collaboration: Partner with Behavioural and Service Designers to integrate motivational strategies and ensure seamless platform adoption, making learning an invisible part of the workflow. Championing Learning Excellence & Mentorship: Mentor Senior Learning Designers and establish rigorous quality standards for content, aligning with our vision for platform fluency. Measuring Impact & Optimising: Evaluate learning effectiveness through robust assessment, focusing on performance outcomes and skill gap reduction, using data for continuous optimization. What you'll bring
Extensive experience in Instructional Design, Performance Consulting, or Instructional Architecture, with a proven track record in large-scale enterprise tech rollouts or organizational transformations. Proficiency with authoring tools, LMS/LXP, and integrating learning into workflow tools. Comprehensive expertise in adult learning principles, performance support, and instructional design models for global enterprise change, focusing on just-in-time and workflow learning. Exceptional content development, writing, editing, and visual design skills for compelling, accessible, and highly effective learning materials. Proven ability to translate complex technical information (AI ways of working, Agentic E2E vision) into clear, engaging learning experiences. Strong analytical skills to leverage learning analytics, performance data, and research findings for design and skill needs. Who you are
Open: Inclusive, collaborative, and open-minded to new ideas and ways of working. Optimistic: Believe in the power of creativity, technology, and talent to create brighter futures. Extraordinary: A creative leader and pioneer who delivers extraordinary every day. What we'll give you
Passionate, inspired people: A culture where you can do extraordinary work. Scale and opportunity: The chance to create, influence, and complete projects at an unparalleled industry scale. Challenging and stimulating work: Unique projects and the opportunity to join a group of creative problem solvers. We believe the best work happens when we are together, fostering creativity, collaboration, and connection. We’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide. Equal Opportunity and Privacy
WPP is an equal opportunity employer and respects all applicants. For more information on how we process personal data in recruitment, please see our Privacy Notice linked above.
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Languages
- English
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