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Lead Product Designer
Booksy
- London, England, United Kingdom
- London, England, United Kingdom
About
A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers in arranging ‘me time' moments, we're in the business of helping people thrive and feel fantastic.
Location
Europe, UK, Spain, Poland
Team: Consumer / Provider / Payments
Type: Full-time
About The Role
We're looking for a Lead Product Designer to join our growing design team at an exciting time. As Booksy evolves to become a design‑led organisation, you'll play a key role in shaping both the products we build and how we build them.
You will work as an individual contributor, taking ownership of complex product challenges from discovery through to delivery. You'll collaborate closely with product managers, engineers, and cross‑functional partners to ship experiences that balance user needs with business strategy.
This is a role for someone who thrives in ambiguity, moves with urgency, and is energized by the opportunity to establish design excellence while doing excellent design work.
What You'll Do
Discovery and strategy:
Lead discovery work to deeply understand user and business problems
Synthesise research, data, and insights into clear design opportunities
Define and articulate design vision that aligns with product and business strategy
Partner with product and engineering to shape roadmaps and prioritisation
Design and delivery:
Own end‑to‑end design for significant features and experiences
Create high‑quality designs across the full spectrum – from early concepts to polished, production‑ready work
Prototype ideas to test hypotheses and validate solutions quickly
Design and run experiments to inform decision‑making and measure impact
Work within and contribute to our design system
Ship work iteratively, measuring impact and refining based on outcomes
Collaborate effectively with engineers throughout implementation
Influence and leadership:
Advocate for users and design quality in cross‑functional discussions
Present and defend design decisions to stakeholders at all levels
Contribute to the evolution of our design practice, tools, and ways of working
Help establish design as a strategic partner across the organisation
Share knowledge and raise the bar for design across the team
Requirements
Experience and craft
Product design experience, with a strong portfolio demonstrating end‑to‑end work
Exceptional craft skills across interaction, visual, and systems thinking
Deep understanding of user‑centred design principles and how to apply them in complex product contexts
Experience working within design systems and contributing to their evolution
Comfortable leveraging AI tools and emerging technologies to enhance design process and output
Track record of shipping successful products in fast‑paced environments
Ways of working
Comfortable working in ambiguity and defining your own path forward
Proactive and self‑directed – you identify opportunities and take initiative
Strong collaboration skills – you work effectively with diverse teams and build productive relationships
Excellent communication – you can articulate design thinking clearly to any audience
Strategic mindset – you connect design decisions to business outcomes
Mindset
Passionate about creating meaningful user experiences
Excited by the opportunity to help shape team culture and practices
Energised by growth environments where things are still being defined
Committed to continuous learning and raising your own bar
Generous with knowledge and supportive of others’ growth
Benefits
The opportunity to be part of something big – the world’s fastest growing beauty marketplace
Flexible working hours and opportunity to work remotely within your country
Work in a welcoming team which is always ready to help
Opportunity to develop in an international environment – we have teams in 6 countries
Additional benefits that might differ depending on the location
Booksy is committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and are an equal opportunities employer.
Sounds interesting? Apply by completing the recruitment form :) We’re waiting for you!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Design
Industries
Internet Marketplace Platforms
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Languages
- English
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