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Field Sales Manager - North England
Deliveroo
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
About
United Kingdom & Ireland (UK&I) is the largest market for Deliveroo and is at the forefront of strategic, commercial and operational innovation. Our partner‑facing commercial teams present one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our partners' potential in key categories. About the Role
Reporting directly to the Head of Sales and working closely the Regional Directors and their leadership teams, the Regional Sales Managers will be responsible for the sales team in North England and its performance. You will be managing a team of Field Sales Executives, ensuring that they hit their sales targets. This will involve direct support in‑field signing best local restaurants in deals which require compelling proposals and complex negotiations. You will also be supporting the Regional managers to ensure we translate local knowledge to your team’s priorities and work closely with the Regional Directors to ensure your team delivers the Regional strategies. You will role model best‑in‑class behaviours in Salesforce and support the roll‑out of training programmes developed by the central sales organisation and Head of Sales in addition to providing 2‑way feedback. What You’ll Do
Managing your team of direct reports to map, prospect, pitch and close the highest potential restaurants across your region in an organised fashion. Work with commercial teams to structure complex deals and negotiate effectively with restaurants to achieve the best outcomes for Deliveroo. Own overall pipeline management in their region with regular reviews. Understand and succinctly communicate Deliveroo’s value proposition to support the sell‑in to restaurants (physical visits, emails, calls, and social media) and keep senior internal stakeholders informed of the sales progress within your region. Spend significant time on‑field leading your teams on the ground – providing structure, clarity on priorities and setting clear and stretching goals. Hire top‑tier talent working with recruitment and then manage onboarding – role‑modelling best practices and embedding tools, processes and rules of engagement. Strictly manage underperformance via PiPs working directly with HR. Gain insight in‑field into challenges and opportunities for the sales team and work with the Head of Sales to roll out improvements such as Salesforce efficiencies. Work closely alongside RMs/CMs to align on regional priorities and support BDMs with deals/negotiations with key partners involving cross‑functional support such as Marketing. Optimise how their teams work the market including efficient routing; track competitor moves and surface market insights that inform broader sales strategy. Be the first point of escalation for the RSM team, resolving local issues quickly and keeping the region aligned with wider sales and cross‑functional priorities. Sample food from a variety of high‑quality establishments and attend restaurant and food meet‑ups; enjoy the restaurant scene and have an interest in new and different cuisines. Key Goals
Number priority restaurants signed each month in your Region. Additional Goals Include
Onboarding excellence and upsells – e.g., maximising commercial opportunity, selling‑in marketing packages at launch, menu completeness at golive. Time spent giving feedback and training to more junior team members of the team on their sales performance. Requirements
Comfortable with targeting new business and have sales experience. 5+ years of sales and commercial experience. Time spent managing a team and ensuring they hit targets. Negotiator able to structure win‑win deals for restaurants and Deliveroo. Commercially knowledgeable who understands the economics of food delivery – for restaurants and Deliveroo. Be able to demonstrate product and industry knowledge to clients. Aspiring leader able to influence colleagues to achieve team goals; capable of managing cross‑functional initiatives to improve ways of working. Take ownership and work within demanding targets. Have an interest in all things food and restaurants. Be tenacious and motivated. Live within assigned region – Manchester, Birmingham or Leeds. UK Driving Licence and a car. Given our diversity of cuisines and desire to bring the best service to our partners, we value additional language abilities and would love to hear about any knowledge of Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay. Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the world by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology‑driven company at the forefront of the most rapidly expanding industry in the world. We move fast, value autonomy and ownership, and are always looking for new ideas. Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well‑being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country‑specific; please ask your recruiter for more information. Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest‑growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Job Details
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industry: Software Development
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Languages
- English
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