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Salesforce Business Analyst
Steadman Brown
- Nottingham, England, United Kingdom
- Nottingham, England, United Kingdom
About
Direct message the job poster from Steadman Brown Key Responsibilities:
Partner with stakeholders across Sales, Operations, Supply Chain, Customer Service, and IT to gather and analyse business requirements. Translate business needs into clear functional specifications, user stories, and process flows for Salesforce solutions. Support Salesforce enhancements across Sales Cloud, Service Cloud, and related integrations (e.g. ERP, manufacturing systems). Analyse and optimise end‑to‑end business processes, with a focus on manufacturing and order‑to‑cash workflows. Collaborate closely with Salesforce Administrators, Developers, and external partners to deliver high‑quality solutions. Facilitate workshops, stakeholder interviews, and UAT sessions. Ensure solutions align with business objectives, data governance, and best practices. Provide post‑implementation support, documentation, and continuous improvement recommendations. Experience and Qualifications:
Proven experience as a Business Analyst working with Salesforce. Strong understanding of Salesforce functionality (Sales Cloud, Service Cloud, reporting, automation). Experience working in a manufacturing, industrial, or supply chain environment (Ideally). Ability to document business processes, requirements, and solution designs clearly. Strong stakeholder management and communication skills. Experience working in Agile or hybrid delivery environments. Salesforce Certified Business Analyst (Preferred). Seniority level
Mid‑Senior level Employment type
Contract Job function
Information Technology Industries
IT Services and IT Consulting and Business Consulting and Services
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Languages
- English
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