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Technical Business Analyst
United Utilities
- Warrington, England, United Kingdom
- Warrington, England, United Kingdom
About
Location:
Lingley Mere, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Work Type:
Hybrid (3 days per week in office)
Hours:
37 hours per week
Contract:
Permanent, Full Time
United Utilities keeps the North West flowing. As a FTSE 100 organisation with a clear purpose to deliver great water for a stronger, greener and healthier region we’re investing in people, technology and innovation to shape a sustainable future for our communities.
We’re proud of the culture we’ve built: one that champions diversity, supports personal growth, and empowers our people to bring their best selves to work. Join us, and you’ll be part of a collaborative, forward‑thinking organisation where your contribution genuinely matters.
Why Join Us? We offer a comprehensive benefits package that reflects the value you bring:
26 days annual leave, rising to 30 days with service, plus 8 bank holidays
Competitive pension scheme with up to 14% employer contribution
Up to 7.5% performance‑related bonus
Company‑funded healthcare plan
MyGymDiscounts – up to 25% off gym memberships and digital fitness
Best Doctors, Salary Finance & Wealth at Work programmes
Discounts, deals and the EVolve car scheme
Employee Assistance Programme & mental health first aiders
Enhanced parental leave
A workplace where health, safety and wellbeing truly come first
The Role As a
Technical Business Analyst , you’ll play a key role within our Technology Services team, helping us deliver change that makes a real difference across United Utilities.
You’ll work closely with project teams, technical specialists and business stakeholders to understand needs, shape solutions and ensure that change is delivered effectively, efficiently and with clear business value.
This is a fantastic opportunity for someone who enjoys solving problems, improving processes and working at the intersection of technology and business.
What You’ll Be Doing
Embedding our Health, Safety and Wellbeing framework into everything you do
Building a deep understanding of the business areas you support to ensure solutions are fit for purpose
Developing strong working relationships with project teams and stakeholders
Selecting and applying the right analysis techniques for each situation
Managing the full requirements lifecycle from discovery through to implementation, and embed into business as usual
Working with the NIS Compliance Manager to shape and prioritise compliance requirements
Support annual CAF (Cyber Assessment Framework) submission process
Analysis, evaluation and impact assessment of new regulatory requirements
Producing clear, high‑quality documentation such as:
Process maps
Impact assessments
Gap analyses
Business models
Options appraisals & feasibility studies
Functional and non‑functional specifications
Assessing financial, cultural, technological and organisational impacts of change
Supporting project planning and progress reporting using recognised project management techniques
What We’re Looking For
Relevant experience in business analysis or a related discipline
Working towards (or willing to work towards) a recognised qualification such as BCS, IIBA or ISEB
Strong understanding of business processes and the requirements lifecycle
Experience applying a range of business analysis techniques
Ability to work across multiple business areas and functions
Confident facilitator, able to lead workshops with stakeholders at all levels
Ability to evaluate and articulate the wider impacts of change
Working knowledge of project management principles (APM Intro desirable)
Ready to Make an Impact? If you’re passionate about using technology and analysis to drive meaningful change and you want to be part of an organisation that invests in your development and wellbeing, then we’d love to hear from you.
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Languages
- English
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