Team Leader

Responsibilities

• Lead the team to accomplish daily and weekly tasks and objectives.
  
• Champion a safe workplace culture by prioritizing safety training and accident readiness, ensuring all equipment is operated safely and efficiently.
  
• Cultivate a positive work environment where team members feel valued and motivated.
  
• Conduct daily analysis to optimize staffing levels and workflow efficiency.
  
• Uphold proper work protocols to maintain consistency and quality standards.
  
• Ensure team meets or exceeds performance metrics, including volume, productivity, and KPIs.
  
• Document user errors in the system to address and prevent future occurrences.
  
• Collaborate with the Manager to safeguard inventory integrity within the warehouse.
  
• Drive continuous improvement across all aspects of distribution operations.
  
• Document and report damages in accordance with company filing policies.
  
• Assist in implementing special projects as directed by the Manager.
  
• Engage in ongoing training, coaching, and development of staff, fostering transparent communication.
  
• Inspire team members with challenging assignments and coaching to promote individual growth and teamwork.
  
• Foster effective relationships with peers, team members, and managers to facilitate communication and collaboration across departments.
  
• Mediate conflict resolution among team members to maintain a harmonious work environment.
  
• Oversee daily operations, ensuring efficient processes are in place for space planning, storage, packing, and shipping, while ensuring timely delivery of materials.
  
• Perform daily reporting tasks, including shipping, reconciliation, KPI tracking, and monitoring incomplete sales orders.
  Requirements
  
  
  • The candidate must be able to communicate effectively in Chinese