Office Experience Coordinator

The Office Experience Coordinator provides front-of-office and administrative support to help maintain a welcoming, organized, and efficient workplace. As a key point of contact for visitors and colleagues, this role supports day-to-day office operations and assists internal teams with logistics, events, and employee experience initiatives. Working closely with other office experience team members and internal stakeholders, the Coordinator helps ensure a positive and well-run office environment.

• Greet and assist visitors, answer and route phone calls and correspondence, and provide general information to employees and guests while supporting security and access requirements.
• Assist with maintaining a clean, organized, and well-stocked office environment, including meeting rooms, kitchens, communal areas, supply spaces, and office equipment; help track supplies, place orders, and coordinate maintenance or vendor requests.
• Support scheduling, meetings, and event logistics, including room setup, catering arrangements, materials preparation, and company-wide celebrations or employee engagement activities.
• Assist with onboarding and offboarding, including desk setup, badge coordination, and welcome preparations, while helping foster a positive office culture.
• Help ensure workplace safety, health, and compliance by following procedures and assisting with emergency preparedness tasks.
• Collaborate with internal departments (HR, IT, Facilities) to support smooth office operations, communicate updates or initiatives to staff, and gather feedback on the office environment.
• Perform administrative tasks such as data entry, document preparation, filing, and tracking office-related requests to support team objectives.

• A minimum of 1 year of related experience in in an office, administrative, reception, or customer service role
• Strong organizational skills, attention to detail, and willingness to learn new processes.
• Friendly, professional communication skills with a customer service-oriented mindset.
• Proficiency with office software (e.g., Microsoft Office) and standard office equipment.
• A collaborative, flexible approach and comfort working in a fast-paced office environment.

Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.