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About
Salesforce is the #1 AI?CRM, where humans and agents drive customer success together. We seek a Backend Software Engineer with DevOps experience to join a dynamic team of software, systems, and security engineers. The role focuses on developing robust Python services, integrating disparate systems, and automating complex workflows, often leveraging AI/ML models on Salesforces cloud?native stack. Key responsibilities include building scalable services, resolving infrastructure challenges, and delivering automation?first solutions in public cloud environments. Eligibility
This position is open to U.S. citizens (U.S. born or naturalized) who do not hold dual citizenship and are willing to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. Responsibilities Develop and maintain scalable Python services and APIs for systems integration with internal Salesforce services and workflow automation, including LLM models to enhance system intelligence and efficiency. Debug and resolve infrastructure and application failures in Kubernetes and cloud?native environments. Collaborate with internal teams to iterate automated CI/CD pipelines, ensuring high service?owner feature velocity and addressing production issues. Lead the design, development, and distribution of operator tooling, leveraging Salesforces robust CI/CD infrastructure. Work closely with engineers, product managers, and architects to transform manual processes into automated governance solutions, designing, implementing, testing, and delivering new features while maintaining platform stability and scalability. Interact with a highly innovative and creative team of developers, open?source committers, and architects across Salesforce. Research and select the right tools for each job and create them if they do not exist.
Required Qualifications
3+ years of experience with programming languages such as Python or Golang, with a strong preference for Python. 3+ years of hands?on experience developing and maintaining DevOps processesincluding CI/CD pipelines, Infrastructure as Code, production operations and support, and automated testing. 3+ years operating production Kubernetes deployments, with deep understanding of platform concepts and core components. 2+ years of experience building containerized workloads targeting Kubernetes environments. 2+ years developing infrastructure and application security for highly sensitive customer data & environments (IAM, PKI, vulnerability management). 2+ years experience with Terraform, Jinja2, Go templates, Ansible, and similar configuration management technologies. 2+ years deploying with CI/CD orchestration services such as Jenkins or Spinnaker. 1+ year of experience running code reviews and mentoring junior developers. Experience working within and building cloud?native services on AWS with a good understanding of TCP/IP networking protocols. Experience leading and presenting engineering topics to non?engineering and executive stakeholders, including authoring system?design documentation and roadmaps. Team?player ability, self?starter, and strong self?motivation. A related technical degree is required.
Preferred Qualifications
Knowledge of AI & LLM infrastructure to improve stability and scalability of applications. Experience with cloud?based Kubernetes platforms such as EKS, GKE, or similar. Experience with logging and monitoring stacks such as Splunk, Grafana, Elasticsearch, CloudWatch, Prometheus, etc. Experience using telemetry and metrics to drive operational excellence and manage enterprise?grade services in production. Leading the design and development of prototypes, maintaining high code?base quality and detailed documentation. Experience with API design and development and familiarity with microservices architecture and related design patterns. Experience with automated test harnesses and frameworks for unit and integration tests, invoked within CI/CD pipelines. Experience supporting security & compliance in pipelines (OPA, Checkov, Twistlock, Prisma, Casbin).
Salary
Base salary range: $157,600 $216,700 annually. In select cities within the San Francisco and New?York City metropolitan area, the range is $172,000 $236,500 annually. EEO Statement
Salesforce is an equal?opportunity employer and maintains a policy of non?discrimination with all employees and applicants for employment. We assess candidates on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, disability, veteran status, or any other protected classification. Accommodations
If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. #J-18808-Ljbffr
Languages
- English
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