Internal Sales Engineer

Internal Sales – Manufacturing

About Us We are a market-leading manufacturing company with a proud reputation for quality, innovation, and customer service. As part of our continued growth, we're looking to appoint an Internal Sales Postion to support our sales function and act as a key point of contact for our valued customers.

The Role As Internal Sales Executive, you’ll play a pivotal role in supporting both new and existing clients, handling enquiries, preparing quotes, processing orders, and building strong long-term relationships. This is an excellent opportunity for someone with a passion for delivering exceptional service and a background in a manufacturing or engineering environment.

Key Responsibilities

• Act as the first point of contact for inbound customer enquiries (phone/email)

• Provide quotations, technical support, and product information

• Accurately process customer orders and follow them through to delivery

• Liaise with production and logistics teams to ensure customer requirements are met

• Maintain and develop strong relationships with existing clients

• Assist the external sales team with lead generation and account management

• Keep CRM systems updated with customer interactions and order information

What We're Looking For ✔ Proven experience in internal sales, customer service ✔ Background in a manufacturing or engineering company – this is essential ✔ Strong communication skills – confident speaking with customers over the phone and via email ✔ Highly organised, detail-oriented, and commercially aware ✔ Ability to work effectively as part of a team and independently ✔ Proficiency in Microsoft Office and CRM/order processing systems

Why Join Us?

• Join a forward-thinking, well-established manufacturing business

• Be part of a collaborative, supportive, and professional team

• Opportunities for career development and progression

• Competitive salary and benefits package