About
Join uswhere your career is a force for good! The American Red Cross is like nothing elseit's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. We are currently seeking an Instructor Product Manager, Platforms and Mobile Apps. This is a work from home position and is open to qualified candidates within the United States. You must have the ability to work in Eastern Standard Time. Key Responsibilities
Develops product positioning and value proposition and works with marketing and sales leadership on marketing and sales strategy, campaign execution, and sales training for their product portfolio. Driving product life cycle from requirement definition, research, technical specifications, development, security review, UAT, KPIs and all go-to-market activities for updates made to their product portfolio. Leads cross-functional and cross-organizational teams (internal to Red Cross and with external distribution partners) through all training program commercialization activities. Apply SAFe (Scaled Agile Framework) principles and practices to product development and delivery, collaborating with agile teams and stakeholders. Conducting industry and competitive analysis to understand emerging trends in their respective focus areas to identify new opportunities. Conduct customer research to define customer/user segments and identify needs to inform product roadmap. Lead initiatives to improve the Red Cross Learning Center's features, navigation, and support resources for all user groups (students, instructors and Training Provider Administrators). Work with internal and external vendors to develop and enhance existing products while managing the product roadmap, align business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy and manage risks. Build collaborative relationships with key partners and stakeholders by driving priorities aligned to business goals, communicating, and prioritizing product roadmaps and gaining buy in from executive leadership. Responsible for working with the product development team as needed for mobile app content development, and updating new app content when need arises, in addition to working with translation vendor to ensure all Spanish content is up to date. Monitor and respond to any digital product-related emails, reviews and user issues submitted via the apps. The salary range for this position is $81,072-$108,090. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Minimum Qualifications: Bachelor's degree in Marketing, Business Administration, Information Technology or related field required. Minimum 5 years of related experience or equivalent combination of education and related experience required. Customer-focused, with a passion for improving end-user impact. Proven product management experience with mobile apps and/or digital platforms. Experience implementing SAFe or other agile frameworks in product development. Ability to work with internal business owners as well as external agencies. Ability to work under pressure in a dynamic and multidimensional environment. Excellent written/verbal communication and presentation skills. Strong problem solving, interpersonal and organizational skills. Strong teamwork and collaboration required. Knowledge of Red Cross structure and operations preferred. Benefits for you: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO: Starting 15 days a year; based on type of job and tenure; Holidays: 11 paid holidays comprised of six core holidays and five floating holidays; 401K with up to 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance: Short + Long Term; Service Awards and recognition. Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
Languages
- English
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