Senior UX Designer

+3
+7
Manchester, England, United Kingdom

+3
+7
Manchester, England, United Kingdom

About

Overviewinteractive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from award-winning financial journalists, a highly engaged community of investors, and daily newsletters and insights.Purpose of role: As a Senior User Experience Designer, you will play a critical role in creating exceptional digital experiences for our customers while driving the transformation of a traditional financial services business into a user-centric, design-led organization. This position is ideal for someone passionate about user-centered design, with the ability to lead projects, guide teams, and collaborate with stakeholders to align on shared goals. In this role, you will leverage your skills across research, strategy, and design execution to deliver innovative, accessible, and scalable solutions. You will also ensure the creation, maintenance, and evolution of our Design System to drive consistency and efficiency in our product offerings.ResponsibilitiesUX Design Squad Leadership: Own the end-to-end user experience for squad projects, from ideation to final delivery, ensuring seamless, intuitive, and visually compelling designsDesign System: Play a key role in the creation, evolution, and governance of the organisation's Design System to ensure consistency, scalability, and efficiency across all platforms and productsStakeholder Management: Act as the primary UX representative in stakeholder meetings, building strong relationships with internal and external partners, aligning on goals, and managing expectations to ensure design solutions meet business and user needsCommunication and Presentation: Clearly articulate design concepts, strategies, and justifications through compelling visual presentations, storytelling, and persuasive communication tailored to diverse audiencesTeam Mentorship and Leadership: Mentor UX designers, fostering a collaborative, inclusive, and growth-oriented culture within the design team. Provide constructive feedback and guidance to ensure high-quality deliverablesUser-Centered Research: Collaborate with UX researchers to conduct qualitative and quantitative research, usability testing, and stakeholder workshops, translating insights into actionable design solutionsCollaboration with Cross-Functional Teams: Work closely with Product Managers, Product Owners, Developers, Analysts, and Testers to ensure alignment between design, business objectives, and technical implementationAccessibility and Usability Advocacy: Champion accessibility (e.g., WCAG compliance) and inclusive design principles, ensuring products are usable by all usersProblem-Solving: Analyse complex user and business challenges, designing elegant solutions that meet user needs and align with organizational objectivesResponsive Design Expertise: Deliver designs optimised for multiple platforms, including web and mobileRequirementsProven Experience: Extensive experience as a Senior UX Designer, or readiness to step into a senior role, with a strong portfolio demonstrating end-to-end design process and outcomesDesign System Expertise: Hands-on experience creating, managing, and scaling design systemsStakeholder Management Skills: Ability to engage with and influence stakeholders at all levels, building trust and aligning perspectivesAdvanced Communication and Presentation Skills: Exceptional verbal, visual, and written communication to articulate design concepts clearlyCollaboration and Teamwork: Experience working with cross-functional teams in Agile or Lean UX environmentsResearch and Testing Skills: Proficient in conducting user research and usability testing, synthesizing data to inform design decisionsDesign Proficiency: Proficient in Figma for wireframes, prototypes, and high-fidelity designs; strong focus on usability and accessibilityProblem-Solving Mindset: Ability to analyse complex challenges and deliver user-centered solutionsAttributesEmpathy and Advocacy: Champion the needs and experiences of usersMentorship: Guide and inspire team members while promoting inclusion and collaborationAdaptability: Thrive in dynamic environments with shifting prioritiesVisionary Thinking: Balance strategy with attention to detail, informed by research and business needsPassion for Learning: Stay ahead of design trends, tools, and technologiesPersonal AttributesSTRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOMEClear communicatorStrong team playerDemonstrated passion and drive for delivering the best outcomeMoving with speed – delivering faster and betterDecisive and takes ownership of outcomesNot afraid to challenge and be challengedBenefitsGroup Personal Pension Plan - 8% employer contribution and 4% employee contributionLife Assurance and Group Income ProtectionPrivate Medical Insurance - Provided by Bupa25 Days Annual Leave, plus bank holidaysStaff Discounts on our investment productsPersonal & Well-being Fund - Supporting your physical and mental wellnessRetail Discounts - Savings at a wide range of retailersVoluntary Flexible Benefits - Tailor your benefits to suit your lifestylePlease Note: We will do our utmost to respond to all applicants. However, due to high volume of applications, if you haven't been contacted within 30 days, please consider unsuccessful.interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptiveLocation: Manchester, England, United KingdomNote: Previously listed items (e.g., other job postings) appear below as related opportunities and referrals. #J-18808-Ljbffr

Nice-to-have skills

Accessibility
Stakeholder Management
UX Design
Usability Testing
User Research
Responsive Design
Figma

Manchester, England, United Kingdom

Work experience

Product Designer
UX Designer
UX Researcher

Languages

English

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