Intermediate/Senior Accident Benefits AdvisorAviva plc • Markham, Ontario, Canada

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Intermediate/Senior Accident Benefits Advisor

Aviva plc

Markham, Ontario, Canada

Markham, Ontario, Canada

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Intermediate/Senior Accident Benefits Advisor page is loaded **Intermediate/Senior Accident Benefits Advisor****Intermediate/Senior Accident Benefits Advisor**locationsToronto posted onPosted Today job requisition idR- Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.Come join our team!****What you’ll do:***** Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines* To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise**.*** Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required* Educate customers and providers of any new auto reform changes* Ensure all aspects of the claim process are handled optimally and within company guidelines* Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations* Ensure service levels and quality standards are met by approved specialists* Educate our insureds about Premiere Healthcare network* Attend and actively participate in training and file clinic sessions****What you’ll bring:***** College Diploma/ Associate Degree or similar experience* 2+ years of Accident Benefits insurance claims handling experience is required required* Large Loss experience is preferred* Post-secondary Education (College Diploma or Bachelor Degree) in related field.* CIP or working towards CIP is required for licensing* Excellent customer services skills* Excellent communication skills* Ability to learn and adapt to a fast paced environment* Good organization skills* Ability to adapt and work within various computer programs, databases and software**What you’ll get:** * The salary band for this position ranges from $45,600.00 to $84,600.00 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity. * Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. * Outstanding Career Development opportunities. * We’ll support your professional development education. * Competitive vacation package with the option to purchase 5 extra days off per year * Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion * Corporate wellness programs to support our employees’ physical and mental health * Hybrid flexible work model Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally. Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.#LI-LM1
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Markham, Ontario, Canada

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English

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