Human Resources Assistant

Human Resources Coordinator

Location: Calgary, AB (On-site)

Regions Supported: Alberta & British Columbia

Reports To: National HR Manager

About the Role:

We are seeking a proactive and detail-oriented Human Resources Coordinator to join our team in the fire protection industry. This on-site role, based at our Calgary branch, supports employees across Alberta and British Columbia.

As a key member of the HR team, you’ll play an essential role in supporting the full employee lifecycle, promoting a safety-first culture, and ensuring compliance with HR policies and employment legislation. The ideal candidate is organized, adaptable, and passionate about workforce development and operational excellence in a fast-paced, safety-critical environment.

This is an excellent opportunity for an HR professional looking to grow their experience in a dynamic, field-based organization that protects lives and property across Canada.

Responsibilities

Recruitment & Onboarding

• Assist Talent Acquisition in recruitment for field technicians and administrative staff.
• Assist in coordinating interviews, reference checks, and offer documentation.
• Ensure onboarding documents (e.g., TD1, direct deposit forms) are completed accurately and submitted on time.
• Maintain and update job descriptions and organizational charts to reflect evolving operational needs.
• Support new hire orientation and a positive onboarding experience.

Employee Relations & Performance Management

• Advise managers and employees on HR policies and employment standards.
• Support performance management processes including coaching, corrective actions, and investigations.
• Assist in documenting employee relations matters and tracking follow-ups.

Payroll Support

• Collect, verify, and submit employee timecards or attendance records to Head Office for payroll processing.
• Track and communicate changes such as new hires, terminations, promotions, and leaves of absence for payroll updates.
• Maintain employee data accuracy in UKG (HR System) to ensure payroll integrity.
• Support employees with general payroll inquiries (e.g., pay schedule, deductions, vacation balances) and escalate complex issues to Head Office Payroll.
• Maintain confidentiality of all payroll and employee compensation information.

HR Administration & Compliance

• Assist in administering benefits, managing leaves of absence, and tracking probation periods.
• Ensure compliance with employment laws, industry certifications, and company policies.
• Prepare routine HR reports and metrics (e.g., headcount, turnover, training expiry) as requested.

Health & Safety Support

• Collaborate with safety officers to implement and reinforce workplace safety programs.
• Support incident reporting, non-occupational claims, and injury prevention initiatives.

Employee Engagement & Events

• Support company engagement and recognition initiatives across regions (e.g., milestone awards, social events).
• Participate in company events, job fairs, and community outreach initiatives.

Qualifications & Skills

• Diploma or certificate in Human Resources or a related field.
• 2–3 years of HR experience, preferably in a multi-site or field-based environment.
• Strong understanding of employment law and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in MS Office and HRIS systems.
• Ability to work independently and manage multiple priorities.
• Valid driver’s license and willingness to travel for recruitment and outreach events.
• CHRP designation or working toward it is considered an asset.

Key Attributes for Success

• Approachable, professional, and trusted by employees at all levels.
• Strong attention to detail with a focus on accuracy and confidentiality.
• Comfortable managing competing priorities in a dynamic, field-based environment.
• Passionate about safety, people, and continuous improvement.

What We Offer

• A fast-paced, safety-focused, and collaborative team environment.
• A respectful and inclusive workplace culture where your contributions make a difference.
• Opportunities for professional development and career growth.
• Competitive total rewards and a commitment to employee well-being.
• The chance to be part of a company that protects lives and properties across Canada.